Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $19.00
Benefits
Competitive wages
Opportunity for tips
employee discount
flexible scheduling
Training and development programs
Supportive team environment
Family-driven company culture
Job Description
TGI Fridays is a globally recognized restaurant chain known for its vibrant atmosphere and dedication to delivering exceptional hospitality to every guest. With its roots deeply embedded in American tradition, TGI Fridays offers a lively dining experience that combines great food, fun cocktails, and an inviting environment crafted to bring people together. It is a place where celebrations come alive, making it an ideal destination for friends and families to relax and enjoy memorable moments. The brand prides itself on being family-driven, emphasizing service, quality, and a welcoming spirit among both guests and team members alike.
The role o... Show More
The role o... Show More
Job Requirements
- Must be at least 21 years old
- Must be dressed neatly and well-groomed in company approved dress code at all times
- Must follow standards of Responsible Service of Alcohol
- Must meet local jurisdiction requirements including required certifications
- Must be able to operate POS system, make change correctly, and handle credit card transactions
- Must be able to calmly respond to angry guests and notify a Manager
- Must be able to pass initial and annual validation
- Must be able to respond clearly to guests' requests
- Must be able to hear well in loud noise
- Must be able to frequently lift 30 lb cases and carry short distances up or down stairs
- Must be able to reach, bend, stoop, shake, stir and wipe
- Must be able to frequently immerse hands in hot water every 5 minutes
- Ability to stand 6-8 hours
Job Qualifications
- Experience mixing drinks quickly and accurately in a fast-paced, high volume environment
- Knowledge of the menu and drink recipes
- Customer service skills to make guests feel valued and welcomed
- Ability to engage guests and create a celebratory atmosphere
- Comfort with POS systems and cash handling
- Knowledge of responsible alcohol service standards
- Ability to handle difficult situations calmly
- Strong interpersonal and communication skills
Job Duties
- Maintains a warm, welcoming, "Corner Bar" atmosphere
- Smile. It’s easy. People love it when you do
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
- Properly and promptly prepare, garnish, and serve drinks to guests
- Engages with guests by making drinks in front of the guest using working flair
- Knows the menu and how to read each guest to make appropriate beverage and food recommendations
- Upsells guests on food or drink items when appropriate
- Keeps a clean, organized bar area
- Accurately rings up all orders in the POS system while maintaining ability to socialize with guests
- Follows all relevant brand standards for service
- Build guest count by promoting specials and building a regular clientele
- Strictly adheres to responsible alcohol service standards and can successfully slow down or cut off an intoxicated guest when necessary
Job Location
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