Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
employee discount
Flexible Schedule
Employee Referral Program
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
The Durham is a renowned hospitality establishment deeply rooted in the vibrant community of Durham, North Carolina. As a dedicated ambassador of the city, The Durham prioritizes quality, kindness, and inclusivity, aiming to create an environment where every guest feels welcome and valued. Known for its exceptional service and commitment to fostering a culture that encourages innovation, creativity, and community engagement, The Durham stands out as a beacon of excellence within the food and beverage industry. The hotel boasts distinctive venues, including the Roof at The Durham and an inviting Coffee Bar, offering unique experiences that combine sophisticated ambiance with... Show More
Job Requirements
- More than 1 yr of previous craft cocktail bartending experience required
- customer-oriented and upbeat personality
- must be able to communicate in English writing and speaking
- must be eligible to work in the United States
- ability to diffuse high stress and tense situations
- must have the ability to work a variety of shifts, including holidays, nights, and weekends - Sundays are a must
Job Qualifications
- More than 1 year of previous craft cocktail bartending experience
- customer-oriented and upbeat personality
- ability to communicate in English writing and speaking
- ability to diffuse high stress and tense situations
- high school diploma or GED
- BarSmarts, WSET, CMS or other wine/spirits certification is a plus
Job Duties
- Food and beverage preparation and service
- appropriately welcome, interact with, and take food and drink orders from guests
- check identification of guests to make sure they meet age requirements for purchase of alcohol
- prepare and serve alcohol and non-alcoholic beverages according to hotel standards and specification
- ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
- set and maintain bar guests with appropriate service ware and serve, check on, and run food as needed
- demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
- prepare service drinks for the servers in a timely manner
- assess customers' needs and preferences and make appropriate recommendations
- ability to utilize sales tactics to upsell on food or drink as appropriate
- serve customers in a friendly and helpful manner
- provide guidance to guests on hotel activities, dining options and general hotel and regional information
- stay guest focused and nurture an excellent guest experience
- ring in and collect payment for all food and beverage served
- handle an assigned house bank and follow all cash handling procedures as per hotel standard
- collaborate with bar team and manager to prepare inventory
- communicate and monitor ordering needs to minimize running out of items
- perform other duties as assigned by managers
- communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
- communicate in a professional manner to all other staff, guests, managers
- work together with other staff in a 'One Team, One Dream' mentality
- ensure back bar and all work surfaces are kept in neat and tidy condition throughout service
- monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off
- maintain clean bar top throughout service
- wash glassware, prep and bar tools to maintain health standards
- comply with all NC Department of Food and Safety regulations
- comply with all NC ABC regulations
Job Location
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