Bartender

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $19.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

401(k) Plan

Professional training and development

Job Description

City Winery is a distinctive and innovative hospitality company that merges the world of music, wine, and culinary arts into a unique all-encompassing guest experience. Established in 2008 by music industry veteran and visionary Michael Dorf, City Winery has cultivated a brand that emphasizes not just entertainment and fine dining, but a lifestyle rooted in community, creativity, and exceptional hospitality. The company’s concept combines a fully functioning winery with intimate concert performances, food and wine classes, private events, and fine dining, all located within an urban environment. This concept allows City Winery to bring the charm and sophistication of wine... Show More

Job Requirements

2+ years experience as a bartender in a fast-paced, high-volume service environment or equivalent relevant experience
Strong work ethic
team player
exceptional guest service skills
Ability to consistently deliver high-quality guest experiences and exceed guest expectations
Effective communication and interpersonal skills with a proven ability to build positive relationships
Aptitude to resolve problems
Ability to execute professional guest service experience
Ability to navigate venue conditions including tight spaces, dark room and loud environment
Ability to handle all guests with composure and hospitality
Strong knowledge of wine, craft beer and craft spirits
Polished presentation
Ability to take direction from others
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50lbs

Job Qualifications

2+ years experience as a bartender in a fast-paced, high-volume service environment or equivalent relevant experience
Strong work ethic
team player
exceptional guest service skills
Ability to consistently deliver high-quality guest experiences and exceed guest expectations
Effective communication and interpersonal skills with a proven ability to build positive relationships
Aptitude to resolve problems
Ability to execute professional guest service experience
Strong knowledge of wine, craft beer and craft spirits
Polished presentation
Ability to take direction from others
Ability to work independently and in a team environment
Fluent literacy in English including reading, writing, communication, and basic business mathematics
Ability to accurately operate a POS system
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements of the role including standing/walking for entire shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50lbs

Job Duties

Provide positive guest experience including greeting, conversing with, and thanking departing guests
Interact with guests, take orders, serve food and beverages, handle transactions, and support guest service needs from beginning to end
Prepare and serve alcoholic and non-alcoholic beverages for patrons within the standards of City Winery
Upsell, increase check average, compete in sales incentives, drive marketing promotions and special events, and promote the City Winery brand
Perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted time frame not to exceed 20% or maximum of 2 hours of the scheduled shift time
Assist in floor service by attending to tables as needed
Assess guest needs and preferences, provide recommendations to upsell
Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
Handle payment transactions and maintain accurate cash drawer
Adhere to and abide by cash handling procedures as per Company standards
Serve wine, beer and liquor in proper proportions and glassware and charging proper prices for beverages
Maintain a working knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
Maintain menu knowledge, including ingredients, preparation methods, and allergen information and communicate this information tableside to guests
Ensure proper amount of bar supplies and inventory is always readily available
Maintain cleanliness and safety of work areas including bar, floor, shelves, taps, coolers, and storage areas
Attend trainings, tastings, meetings, as needed
Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
Perform all other reasonably assigned duties

Job Location

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