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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $11.35
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Structured compensation
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Health savings account
Commuter Benefits
Referral Bonus Program
Career advancement opportunities
Employee recognition awards
employee dining discounts
Paid Time Off
Job Description
Gracious Hospitality Management is an esteemed hospitality company known for its commitment to exceptional service and innovative dining experiences. The company has earned acclaim for its dedication to creating immersive and unique environments that combine culinary excellence with outstanding customer service. The upcoming project, 550 Madison, represents Gracious Hospitality Management's most ambitious undertaking to date. This project is a multi-level, 15,000-square-foot dining destination situated inside the iconic Sony building in Midtown Manhattan. It features a harmonious blend of three distinct dining concepts: the second New York location of the Michelin-starred COTE Korean Steakhouse, Chimera — an all-day multi-bar and dining... Show More
Job Requirements
- High school diploma or equivalent
- Prior bartending or hospitality experience preferred
- Food Handler’s Certification or ability to obtain
- Legal age to serve alcohol
- Certification for responsible alcohol service or ability to obtain within 6 months
- Ability to work flexible schedule including nights, weekends, and holidays
- Excellent communication skills
- Ability to maintain professionalism under pressure
- Ability to lift and carry up to 50 pounds
- Compliance with health and safety standards
- Must be reachable via email and phone
- Genuine passion for hospitality
- Ability to follow oral and written instructions
- Team-oriented mindset
- Familiarity with restaurant software
- Availability for pre-opening training
Job Qualifications
- Must have the ability to read, speak, understand, and follow written and verbal instructions in English
- Able to communicate effectively via email and phone
- Excellent organizational skills and attention to detail
- Positive, results-oriented, team-player mentality
- Ability to maintain professionalism and composure under pressure
- Knowledge of workplace safety procedures and health standards
- Food Handler’s Certification or ability to obtain
- Must be of legal age to serve alcohol
- Certification for responsible alcohol service or ability to obtain within 6 months
- Familiarity with restaurant management software, point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace
- Excellent interpersonal and customer service skills
- Excellent communication with management and teammates
- Extensive knowledge and expert execution of classic and house beverages
Job Duties
- Completes all assigned side work related to set up and breakdown of the bar
- Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer
- Greets all customers who visit the bar or enter the restaurant’s dining area
- Maintains responsible service of alcohol including checking identification
- Makes recommendations and answers menu inquiries
- Takes orders from customers and ensures 100% accuracy
- Provides hospitality and service including upselling
- Ascertains allergies and dietary restrictions and collaborates with management and chefs
- Prepares cocktails and beverages, pours wines, and runs drinks to customers
- Clears dead glassware and makes additional beverage sales
- Handles cash, credit, and debit card transactions accurately
- Maintains inventory levels and organizes deliveries
- Adheres to health and safety standards and maintains a clean bar and lounge
- Trains new employees as assigned
- Participates in staff training and assists other stations when requested
- Alerts management to customer service issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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