Job Overview

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Compensation

Hourly
Range $7.00 - $13.00
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Benefits

competitive pay
401k Match
Employee Discounts
Free parking
growth opportunities
Supportive culture

Job Description

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, known for its deep respect for culture, place, and people. This distinguished group operates luxury hotels and award-winning restaurants that are rooted in authentic storytelling, exceptional service, and community pride. Heritage Hotels & Resorts proudly represents the rich heritage and vibrant culture of New Mexico while providing unforgettable experiences to their guests. Their commitment extends beyond guest services to caring for their team members and supporting the neighborhoods where they operate. As a hospitality group that values passion, professionalism, and authenticity, Heritage Hotels & Resorts has established itself as a leader in the region's tourism and hospitality industry.

The role of Bartender at Heritage Hotels & Resorts is essential in creating memorable guest experiences that leave lasting impressions. This position goes beyond the mere preparation of beverages; it focuses on crafting unique moments that engage guests through expert mixology, lively energy, and genuine interactions. Bartenders at Heritage Hotels & Resorts act as ambassadors of the brand, setting the tone for their entire bar environment through a perfect balance of speed, precision, personality, and professionalism. The bar is often considered the heartbeat of the guest experience, where ambiance, service, and product converge in real-time to deliver high satisfaction levels.

In this role, the bartender is responsible for providing exceptional drink service while maintaining safety and regulatory compliance, ensuring guests enjoy their visits in a welcoming and secure setting. The position is ideal for individuals who thrive in fast-paced environments and have a strong passion for hospitality. With a focus on exemplary service, bartenders at Heritage Hotels & Resorts engage guests with warmth and confidence while managing inventory, maintaining cleanliness, and upholding the highest standards of food safety and sanitation.

The company offers a supportive, people-first culture rooted in New Mexico pride and community values. Employees benefit from competitive pay, comprehensive benefits including a 25% match for 401k contributions, generous employee discounts across hotels, restaurants, and retail outlets, as well as free parking. Moreover, Heritage Hotels & Resorts encourages career growth and development, providing opportunities for team members to advance within the organization. This role offers a chance to be part of a dynamic team that blends cultural heritage with exceptional hospitality, making a meaningful impact on guests’ experiences and the community alike.

Job Requirements

  • High school diploma or equivalent
  • current New Mexico Food Handler Certification and Alcohol Server Certification required
  • ability to stand for extended periods and lift, carry, push, and pull 30+ pounds
  • flexible availability including nights, weekends, and holidays
  • excellent verbal communication and interpersonal skills
  • strong multitasking abilities in fast-paced environments
  • commitment to maintaining a clean and organized bar
  • high attention to detail and commitment to service excellence
  • positive attitude and willingness to learn
  • strong customer service and problem-solving skills
  • working knowledge of beverage preparation and responsible alcohol service practices
  • high-volume and/or fine dining experience preferred
  • strong knowledge of classic cocktails, spirits, beer and wine

Job Qualifications

  • High school diploma or equivalent
  • working knowledge of beverage preparation and responsible alcohol service practices
  • strong knowledge of classic cocktails, spirits, beer and wine
  • excellent verbal communication and interpersonal skills
  • strong customer service and problem-solving skills
  • current New Mexico Food Handler Certification and Alcohol Server Certification required
  • high-volume and/or fine dining experience preferred
  • positive attitude and willingness to learn
  • commitment to maintaining a clean and organized bar
  • strong multitasking abilities in fast-paced environments
  • high attention to detail and commitment to service excellence

Job Duties

  • Prepare and serve beverages for bar guests and dining service
  • deliver warm, professional, and seamless guest experiences
  • greet guests promptly and create a welcoming bar environment
  • maintain proper alcohol service standards and verify guest identification
  • accurately handle cash and credit transactions and complete tip reporting
  • maintain cleanliness and organization of bar and lounge areas
  • manage bar inventory, restocking, and storage of supplies
  • resolve guest concerns promptly and professionally
  • uphold all food safety, sanitation, and company service standards
  • maintain a polished, professional appearance at all times

Job Criteria

Experience

No experience required


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