Bartender

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.00 - $15.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k Retirement Plan

Paid Time Off

Employee Discounts

Job Description

Hilton Garden Inn Steele Creek, located at 4936 Trojan Dr., Charlotte, NC 28278, is part of the prestigious Maya Hotels family. Maya Hotels is a well-established leader in the hospitality industry, representing multiple respected brands such as Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. Known for providing exceptional guest experiences, Maya Hotels emphasizes a friendly and welcoming atmosphere that positions them as a top choice for travelers and employees alike. The company is committed to excellence in hospitality services and fosters a supportive work environment that encourages professional growth and career advancement. Working within the Maya Hotels network means joining a reputable organization that supports its team members with comprehensive benefits, ongoing training, and diverse career opportunities across multiple hotel brands.

We are currently seeking a hardworking and detail-oriented Bartender to join our team at Hilton Garden Inn Steele Creek. This role is perfect for individuals who are passionate about hospitality and delivering top-notch guest service in a fast-paced environment. As a Bartender for Maya Hotels, you will be responsible for crafting expertly made beverages, managing bar inventory, and creating a warm, welcoming atmosphere that enhances our guests’ experiences. The position requires collaboration with various hotel departments to ensure seamless service, and the ability to uphold the highest standards in service quality and responsible alcohol management. This role offers a competitive salary with performance-based bonuses, comprehensive health benefits, retirement plans, employee perks, and opportunities for career progression within the Maya Hotels family. If you thrive in environments where customer satisfaction and attention to detail are paramount, this opportunity to join Hilton Garden Inn under the Maya Hotels umbrella is ideal for you.

Job Requirements

High school diploma or equivalent
prior bartending or mixology experience preferred
strong customer service skills
proficiency with POS systems
ability to follow drink recipes precisely
excellent communication skills
availability to work flexible hours including nights, weekends, and holidays
ability to stand and walk for extended periods
ability to lift and carry up to 25 lbs
comfortable working in fast-paced environments
compliance with all hotel safety and emergency protocols

Job Qualifications

High school diploma or equivalent
prior bartending or mixology experience in a hospitality setting preferred
ability to engage guests, anticipate their needs, and create a welcoming environment
proficiency in drink preparation, responsible alcohol service, and POS systems
ability to accurately follow drink recipes and maintain cleanliness standards
ability to handle guest complaints professionally and resolve issues efficiently
availability to work evenings, weekends, and holidays as needed

Job Duties

Obtain, count, and secure the bartender’s cash bank
handle cash and credit transactions, provide accurate change, and balance the cash drawer at the end of each shift
requisition necessary liquor, mixers, and supplies while managing liquor inventory efficiently
work collaboratively with fellow bartenders, wait staff, and other hotel departments to ensure seamless service
set up and break down the bar before and after each shift, ensuring proper stock of liquor, garnishes, glassware, and other essentials
stay updated on hotel procedures and training to provide consistent service
greet guests with a warm and welcoming attitude and promote house drinks using up-selling techniques
prepare cocktails and beverages according to established recipes and pouring standards for consistency
monitor guest alcohol consumption and ensure responsible service
check IDs when required and refuse service when necessary
maintain cleanliness and sanitation standards in the bar and surrounding seating areas
respond promptly to guest concerns and resolve issues using established service recovery guidelines
ensure all liquor and bar supplies are secured before, during, and after each shift
maintain a high-quality and professional service environment at all times
follow all hotel safety and emergency protocols, including fire evacuation procedures
support the hotel’s sustainability and recycling efforts