Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career advancement opportunities

Job Description

Duffy's is a reputable restaurant known for providing an exceptional dining experience, particularly emphasizing a lively and inviting bar atmosphere. As a valued establishment in the hospitality industry, Duffy's prides itself on strong customer service and creating memorable moments for its guests. The restaurant offers a variety of food and beverage options, serving a diverse clientele who appreciate quality, consistency, and a welcoming environment. The team at Duffy's is committed to excellence, ensuring that every visitor enjoys attentive service, delicious offerings, and a vibrant social setting. With a dedication to professional standards and guest satisfaction, Duffy's maintains a prominent position in the local dining landscape.

The Bartender position at Duffy's is a pivotal role within the service team, reporting directly to the General Manager. This role is essential to the overall customer experience as it involves interacting closely with bar guests, taking and processing orders accurately using the Point of Sale (POS) system, and maintaining the bar's cleanliness and organization standards. The bartender is responsible not only for mixing and serving drinks but also for enhancing the guest experience by explaining menu items, upselling carefully to optimize the guest's dining experience, and ensuring compliance with age and safety regulations when serving alcohol. The position demands a high level of product knowledge, particularly of the MVP program and various beverage offerings, including liquor, wine, bottled, and draft beer.

Key responsibilities include preparing drinks according to established recipes and service standards, handling cash transactions, restocking bar supplies, cutting garnishes, and maintaining an attractive and clean bar area. The bartender must also possess the interpersonal skills to create a positive environment for guests and coworkers, managing potentially challenging situations such as guests who may have had excessive alcohol consumption tactfully and professionally. This role requires physical endurance as bartenders stand and move throughout their shifts, often requiring multitasking and coordination of several tasks simultaneously.

The Bartender at Duffy's is expected to embody dependability, initiative, adaptability, stress tolerance, attention to detail, self-control, integrity, cooperation, and concern for others. These personal traits ensure that the bartender can thrive in a fast-paced, guest-oriented environment and contribute to a well-functioning and harmonious team.

Duffy's provides an opportunity for individuals passionate about hospitality and beverage service to join a dynamic team committed to delivering excellent service and memorable guest experiences. Employment is full-time or part-time based on the restaurant's needs, offering a competitive salary aligned with industry standards. This position is ideal for individuals who enjoy working in a social setting, are attentive to guest needs, and strive to uphold the highest standards of professionalism and service in the bar area.

Job Requirements

  • high school diploma or equivalent preferred
  • previous bartending or customer service experience preferred
  • ability to stand for long periods
  • physical stamina to lift up to 40 lbs
  • ability to multitask and handle busy environments
  • legal age to serve alcohol
  • availability to work days, nights, weekends, and holidays

Job Qualifications

  • dependability
  • initiative
  • adaptability/flexibility
  • stress tolerance
  • attention to detail
  • self-control
  • integrity
  • cooperation
  • concern for others
  • social orientation

Job Duties

  • review MVP program with guests
  • strong MVP program knowledge
  • input guests order accurately into POS system
  • review menus with guests and answer questions about menu items
  • upsell to improve dining experience and raise check average
  • explain how various menu items are prepared
  • clean glasses, utensils, and bar equipment
  • collect payment for orders
  • check guest identification for alcohol purchase
  • clean bars, work areas, and tables
  • limit problems related to excessive drinking by informing managers
  • make alcoholic beverages for bar and dining room guests
  • serve liquor, wine, and beer
  • stock bar with beer, wine, liquor, and supplies
  • serve food items to customers at the bar
  • follow drink recipes and specifications
  • cut fresh fruit for drink garnishes
  • arrange bottles and glasses attractively
  • keep storage areas and coolers clean and organized
  • maintain a positive and professional approach to coworkers and customers

Job Criteria

Experience

No experience required


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