Bartender

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.00 - $18.50

Work Schedule

Standard Hours

Flexible

Benefits

50% dining privilege

fast-paced fun environment

Open-door communication

Ability to advance your career

health benefits

Job Description

Miller's Ale House is a well-established full-service restaurant and bar known for its vibrant atmosphere and extensive selection of specialty cocktails, wines, and over 75 varieties of local craft, seasonal, and domestic beers. The establishment prides itself on delivering a unique dining and drinking experience that goes beyond just serving great food and beverages; it focuses on creating an engaging and memorable environment for its guests. As part of a growing chain recognized for quality service and community involvement, Miller's Ale House emphasizes a culture that values individuality, integrity, and a relentless drive for excellence.

The role of a Bartender at Miller's Ale House is multifaceted and crucial to the overall guest experience. This position is not just about mixing drinks; it’s about creating connections with guests, maintaining a clean and organized bar area, and embodying the friendly, welcoming spirit that defines the Ale House brand. Bartenders are expected to have deep knowledge of the bar menu, including specialty cocktails, wines, and craft beers, enabling them to confidently answer guest questions and manage unique requests including food allergy issues. Employees in this role serve alcoholic beverages responsibly in accordance with company and state regulations and ensure all safety and sanitation protocols are strictly followed.

Working at Miller's Ale House means being part of a fast-paced and fun environment where teamwork is paramount. The bartender works closely with other front-of-house team members to meet guests' needs promptly and efficiently, fostering an atmosphere where guests feel appreciated and eager to return. The company offers substantial benefits including a 50% dining privilege, health benefits, and opportunities for career advancement. The hiring process looks for individuals who embrace their unique personalities while demonstrating professionalism, punctuality, and a commitment to exceptional customer service. This employment opportunity is well-suited for those who thrive in dynamic environments and want to grow their careers in hospitality with a reputable and supportive employer.

Job Requirements

Must be at least 18 years of age unless otherwise dictated by state law
ability to work in a fast-paced environment
ability to multitask effectively
strong communication skills
ability to work independently and as part of a team
basic math skills and ability to handle cash transactions
knowledge of food safety and sanitation practices
commitment to punctuality and wearing full uniform as scheduled

Job Qualifications

Possesses communication skills and the ability to work alone as well as with a team
ability to multitask and work in a fast-paced environment
ability to work with numbers and handle cash
possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
must be a minimum of 18 years of age unless otherwise dictated by state law
supports other front of house functions as needed, ensuring that everything within the 4 walls of the restaurant is every team member's responsibility
positively communicates with other team members and management to keep one another informed
sets up team members for success at shift change by ensuring side work and stations are properly stocked

Job Duties

Arrives to work on time as scheduled in full uniform
greets guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
provides highest level of service by adhering to all Miller's Ale House service standards
follows the steps of service as defined in the training materials
serves alcoholic beverages in accordance with company standards and state alcohol service requirements
works directly with other team members to ensure all the guest's needs are fulfilled in a timely manner
ensures bar and menu knowledge to address guests questions, including food allergy issues
ensures proper food handling and sanitation of work areas
interacts with guests to create "Ale House Raving Fans"
maintains a neat and organized bar work areas
notifies management immediately of any potential guest, team member, or operational issue, including long ticket times