Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational support
Referral Bonus Program

Job Description

HHM Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences through its diverse portfolio of hotels and resorts. With a strong commitment to quality service, comfort, and sustainability, HHM Hotels stands out in the competitive hospitality industry by fostering a culture that values people, excellence, and innovation. The company is known for its comprehensive employee development programs and competitive benefits, making it an employer of choice for those passionate about hospitality and guest satisfaction.

This role is centered around the beverage service team, where the primary responsibility is to serve beverages and/or food in a friendly, courteous, and timely manner to achieve a high level of guest satisfaction. The position offers a clear career growth path starting from Beverage Manager or Restaurant Supervisor to Restaurant Manager and ultimately to Food & Beverage Manager. The role demands maintaining a clean and organized bar area, preparing drinks with precision, checking customer identification to comply with legal age requirements, and ensuring all food and beverage orders are served efficiently. Additional responsibilities include managing guest checks and payments, following standards for handling intoxicated guests, maintaining beverage inventory, completing side work before shift ends, and adhering to sustainability and safety protocols under the HHM EarthView program. The job emphasizes fostering guest satisfaction scores and contributing to overall guest experience improvements.

Candidates in this role should be prepared for a work schedule that may vary, including holidays, weekends, and different shifts, requiring physical activities such as standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The company is deeply committed to wellness and safety standards, including MSDS and OSHA guidelines, and encourages employees to embody its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It.

Joining HHM Hotels means becoming part of a dynamic team that values professionalism, dedication, and a proactive attitude. The role is well-suited for individuals with prior bartending or mixology experience who seek to develop their careers in the hospitality industry while contributing to creating memorable guest experiences. With benefits like competitive wages, medical and dental insurance, paid time off, and opportunities for professional development, HHM Hotels supports its employees’ personal and career growth.

Job Requirements

  • high school diploma preferred
  • previous bartending/mixologist experience required or equivalent training
  • food sanitation certificate a plus required within 90 days of employment
  • able to work varied schedule including holidays weekends and different shifts
  • able to stand walk push and lift up to 25 pounds and perform physical bending and reaching tasks

Job Qualifications

  • high school diploma preferred
  • TIPS certified a plus
  • previous bartending/mixologist experience required or equivalent training
  • food sanitation certificate a plus required within 90 days of employment

Job Duties

  • serve beverages and/or food in a friendly courteous and timely manner
  • maintain clean and organize bar areas
  • slice and pit fruit for garnishing drinks
  • check identification of customers to verify age requirements for purchase of alcohol
  • prepare and serve drink and/or food orders
  • take orders and serve and clear food and beverage to guests seated at tables in bar and lounge areas
  • issue guest check and complete payment process
  • follow standards for identifying and managing intoxicated guests
  • complete beverage requisitions to maintain par levels as needed
  • complete required side work prior to shift end
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • assist with taking beverage inventory
  • follow sustainability guidelines and practices related to HHM’s EarthView program
  • practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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