Bartender

Located in Memphis, TN, this hospitality establishment is part of the vibrant food and beverage service industry that caters to a diverse clientele seeking excellent dining and entertainment experiences. Known for its commitment to outstanding customer service and high standards of quality, the venue focuses heavily on teamwork and professionalism to ensure every guest's experience is memorable. Serving a mix of crafted cocktails, fine wines, and delightful food offerings, it stands as a lively destination for locals and visitors alike who desire a combination of social ambiance and superior service.

The role offered is that of a Bartender, a critical position responsible for delivering a welcoming and professional environment while maintaining operational excellence behind the bar. This is a full-time, hourly position requiring a dedication to creating a 100% customer satisfaction rate through proactive customer engagement and attention to detail. The successful candidate will work closely with Barbacks and other service staff to provide prompt and courteous service to all guests, ensuring their needs are met with a high standard of care.

In this position, the Bartender will be the face of the bar area, greeting guests, taking beverage orders, and managing drink preparation with precision and creativity. The job also requires adherence to all state and local laws regarding alcohol service, which includes verifying guest ages and responsibly managing alcohol sales. A thorough knowledge of drink recipes, food and beverage pairings, and promotional offerings is essential. The Bartender will also be expected to handle customer concerns tactfully, maintaining a positive atmosphere while escalating issues appropriately when necessary.

Operational duties involve setting up and maintaining a clean and well-stocked workstation for efficient service. This includes restocking supplies, cleaning glassware, maintaining inventory accuracy, and upholding sanitary standards in accordance with health regulations. The Bartender must also possess strong cash-handling skills to process sales transactions accurately using point of sale (POS) systems, monitor register balances, and assist with credits and refunds under supervisory guidance.

The ideal candidate will be TABC certified, at least 21 years of age, and have a strong foundation in beverage knowledge. They must be capable of working well independently as well as part of a team in a fast-paced, high-stress environment. Flexibility with scheduling is necessary, as shifts may include nights, weekends, and holidays. Physical stamina is required to stand for prolonged periods, lift heavy items, and perform repetitive motions associated with bar service activities. This role is essential for maintaining the venue’s reputation as a top tier hospitality destination and providing guests with an experience that exceeds expectations at every level.