Bartender

Cleveland, OH, USA|

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $12.00

Benefits

meal plans

Tips

flexible schedule

Career development opportunities

inclusive work environment

Job Description

SSP America is a leading operator of food and beverage outlets primarily serving the travel sector. With a presence in airports, railway stations, and other travel hubs, SSP America is committed to delivering quality dining experiences to millions of travelers every year. The company's focus is on blending excellent food and beverage offerings with fast and friendly service, ensuring customer satisfaction in busy, fast-paced settings. They operate numerous branded and proprietary concepts and are known for creating environments that cater to diverse tastes and preferences. The company is committed to fostering an inclusive workplace culture and provides opportunities for career development and growth within the hospitality industry.

The role of bartender at SSP America is a dynamic and rewarding position that involves engaging with guests by serving hand-crafted beverages and delicious food. Bartenders at SSP America are expected to be knowledgeable about current trends in the alcoholic beverage industry and skilled in crafting a variety of drinks with attention to detail and speed. Working in a fast-paced environment, bartenders must maintain accuracy and high standards of customer service without compromising the guest experience. The position is available for both full-time and part-time employment, offering a competitive base pay of $12.00 per hour plus tips, alongside attractive benefits such as meal plans.

A bartender at SSP America plays a critical role in enhancing guest experiences by greeting customers promptly and courteously, mixing and garnishing drinks according to standardized recipes, and managing point-of-sale transactions efficiently. They are responsible for maintaining the bar area’s cleanliness and stock levels, ensuring all fresh ingredients and perishables are properly handled to uphold product quality. Bartenders also adhere strictly to all state, federal, and company policies regarding the responsible serving of alcohol. This includes verifying guest age and monitoring signs of intoxication to comply with legal and corporate requirements. In addition to drink preparation, bartenders perform general cleaning duties and support team operations to maintain a safe and welcoming establishment.

Overall, this bartender role offers an excellent opportunity for candidates with a passion for hospitality and beverage service to join a well-respected company that values quality, efficiency, and customer engagement. SSP America supports the professional growth of its employees and encourages the development of a skill set that enhances both personal and career advancement in the hospitality sector.

Job Requirements

One year bartending experience
Certification by state, federal, or local required training program
Food handlers permit
Alcoholic beverage servers permit
Ability to communicate in English
Basic math skills
Ability to follow liquor laws and safety regulations
Ability to work in a fast-paced environment

Job Qualifications

One year bartending experience required, including certification by state, federal, or local required training program
Basic knowledge of food and beverage preparation and service of alcoholic beverages
Verbal and written English language
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand weights and measurements
Food handlers and alcoholic beverage servers permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu item

Job Duties

Greet guests in a timely, courteous, and friendly manner
Use recipes and practice portion control to mix, garnish, and present drinks
Input orders into register at the point of sale and create a check for each guest
Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
Maintain proper and adequate set-up of the bar at all times
Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
Must adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times
Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
Other duties as assigned