BARTENDER

Indio, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.25 - $19.25

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

overtime pay

Training and Development

Job Description

The hiring establishment is a vibrant casino resort known for combining luxury with exceptional entertainment and dining experiences. The resort operates several high-volume and sophisticated dining and beverage outlets designed to offer guests an unforgettable experience. Within its bustling casino environment, the resort emphasizes a fun yet professional atmosphere where patrons can enjoy gaming alongside world-class food and drink services. The casino prides itself on maintaining high standards of customer service and safety, particularly around alcohol consumption, ensuring all guests have a pleasant and safe visit. It seeks hospitality professionals who can perform under pressure while maintaining a focus on friendliness, accuracy, and speed. This is an exciting opportunity for a bartender to join a dynamic team in a thriving, guest-focused environment. The role typically involves working evenings, weekends, holidays, and some overtime, reflecting the needs of the hospitality industry. While no salary specifics are provided, the position offers competitive wages aligned with similar roles in upscale hospitality venues.

The bartender role at this casino resort is central to delivering a truly excellent guest experience. Bartenders are not only responsible for crafting beverages but also for creating a warm and welcoming atmosphere that encourages return visits and repeat business. Candidates must be knowledgeable about a wide range of menu items, drink recipes, ingredients, and garnishes. Having expertise in classic, traditional, and contemporary drinks alongside moderate knowledge of wine, ports, cordials, and spirits is expected. Upselling beverages, appetizers, and desserts is a valued skill to maximize sales. Bartenders must be attentive to guests from the moment they are seated, taking drink orders promptly and accurately entering them into a point-of-sale system. Delivery times are important, with beverages expected to reach customers within three minutes of being made, followed by timely check-ins on guest satisfaction.

The role demands teamwork and coordination with bar backs and other staff to maintain cleanliness, stock levels, and equipment readiness. Bartenders must operate cash registers according to strict procedures to ensure financial accuracy and maintain the integrity of cash and sales transactions. Safety and compliance with gaming regulations, company policies, and alcohol service standards are paramount. Recognizing intoxication signs and following safe alcoholic service practices are crucial responsibilities to protect the wellbeing of guests and the reputation of the establishment.

Physical demands include the ability to lift heavy items, operate in a high-paced environment with noise and second-hand smoke, and maintain a professional appearance. Flexibility and willingness to work in various beverage departments within the resort are essential. The resort values employees who can provide personalized service by remembering guests’ names and preferences and are knowledgeable about the casino's current events and activities. Bartenders play an important role in encouraging responsible drinking, ensuring all interactions conform to safety guidelines, and communicating effectively with management about any issues.

Overall, this bartender position is ideal for individuals who thrive in a lively hospitality setting, excel in guest interaction, and uphold high service and safety standards. It offers the chance to work in a prestigious resort where every day brings new opportunities to engage with diverse guests while contributing to the resort's success and positive guest experiences.

Job Requirements

Must be 21 years of age
high school diploma or GED equivalent
previous bartending experience in a high volume, sophisticated restaurant/bar preferred
read, write, speak and understand English fluently
excellent customer service/communication skills
available to work required schedule which may include weekends, late nights, early morning, holidays and overtime as needed
must be physically mobile with reasonable accommodation
must be able to lift and carry up to 50 lbs
must be able to lift trays with food 35 lbs above shoulder level
must be able to pull or push 100 lbs
must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas
able to tolerate second-hand smoke, noise, bright lights
able to work at a fast pace in an often crowded/noisy environment
must be able to maintain a neat, professional, well groomed appearance and uphold company appearance/dress standards
2 years previous bartending experience at upscale/high volume resort/casino beverage operation preferred
proficient in making all manner of drinks to include classics, traditional, contemporary, shots, as well as moderate experience/knowledge in wine, ports, cordials, and other spirits and alcoholic beverages
valid food handler's card

Job Qualifications

High school diploma or GED equivalent
at least 2 years of bartending experience in a high volume, sophisticated restaurant/bar or resort/casino beverage operation
excellent customer service and communication skills
proficiency in drink preparation including classic, traditional, contemporary, and shots
moderate knowledge of wine, ports, cordials, and other spirits
ability to use POS systems accurately
knowledge of safe alcoholic service practices and company policies
ability to work flexible schedules including weekends, holidays, and late nights
physical ability to meet the demands of the role
valid food handler's card
ability to operate bar and restaurant equipment safely and efficiently

Job Duties

Greets and makes welcome each guest seated in assigned station
takes initial drink order within 3 minutes of guest being seated
maintains current and accurate information regarding drink menus including pronunciation, preparation techniques, seasonings, garnishes and presentation
suggests items to guests based on expressed guest preference
up-sells appetizers, beverages, desserts in accordance with restaurant/bar service standards
correctly enters food and beverage orders into the POS system to ensure accurate preparation of product
delivers prepared beverage to the appropriate guest within three minutes of completed production of order
returns to table/counter within three minutes of order delivery to ascertain guest level of satisfaction
itemizes, totals, and presents check for payment to correct customers
thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
assists and oversees bar backs, as necessary, in bussing, cleaning, re-stocking and garnish preparation
operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change, accounts for all cash, charge and complimentary sales according to established procedure, maintains integrity of all financial controls and responsibilities
maintains cleanliness of designated areas as directed in accordance with established health and safety standards
deep cleans restaurant/bar equipment such as tables, chairs, booths, soda and juice dispensers, coffee machines, as scheduled or required
operates and maintains equipment as required in accordance with established guidelines and safety procedures
completes assigned side work as directed
provides personalized service and uses guests' names and preferences
recognizes Red, Black and Blue players and ensures they receive the appropriate service
knows and promotes current casino events and programs and can give guests directions to all casino areas
responsible for bar set-ups as outlined by the beverage manager or designates
maintains cleanliness of beverage storeroom, walk in, liquor cages, ice caddies and other areas as assigned
follows set standards of bartending and cashiering as outlined by the beverage manager
is aware of all fire and safety rules established in the department and company
responsible for reporting any theft, suspicious activity, or other behavior that goes against company regulations and standards or places the company, its employees, owners, guests, or equipment at risk
transports bar items and equipment to various locations on and off property as assigned using great care to avoid injury, damage, and loss of product
completes beverage inventories with the help of the banquet beverage supervisor
cuts fruit garnishes as assigned along with other set up duties
knows resort drink list and is proficient in making drinks correctly in a timely manner
follows correct pour procedures at all times to include using a jigger, checking identification of guests that appear under age, and does not serve drinks to patrons that appear to be intoxicated
calls for assistance from manager/supervisor on duty when there is a problem guest or issue that needs attention
needs to be flexible with work schedule and willing to help out in other beverage department outlets as needed