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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $2.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
team discounts
Job Description
Dave & Buster's is a renowned entertainment venue that uniquely combines dining, games, and fun in an exciting and dynamic atmosphere. Known for its distinct fusion of a full-service restaurant and a lively arcade, Dave & Buster's offers guests an unforgettable experience featuring a wide variety of food and drinks as well as state-of-the-art games and activities. The establishment prides itself on creating an environment that is perfect for celebrations, social gatherings, and casual outings, making every visit an exceptional occasion. With a strong emphasis on customer satisfaction, team collaboration, and creating a fun and energetic ambiance, Dave & Buster's... Show More
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
- must be at least 21 years of age
Job Qualifications
- restaurant and/or bar experience preferred but not required
- must be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster’s experience
- must be able to read and communicate in English
- dressed in proper dress code requirements, looking neat, clean and professional at all times
- must be at least 21 years of age
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- ensure food is properly garnished and deliver trays to designated bar areas as well as other restaurant sections as needed
- work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening and closing duties in a timely manner
- assist in party setup and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests’ orders and needs, then communicate with guests and other team members verbally and via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
No experience required
Job Location
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