Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $2.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment that combines a vibrant atmosphere with exceptional food, drinks, and interactive games to create an unparalleled guest experience. Known for its fun-filled environment, Dave & Buster's caters to diverse crowds looking for celebrations, casual dining, or simply a great time with friends and family. The company prides itself on offering a dynamic workplace where no two days are ever the same, making it an exciting place to work. Employees benefit from flexible scheduling options, ideal for students, individuals balancing multiple jobs, or anyone needing a adaptable work environment. This flexibility helps ensure that all team members can thrive both professionally and personally while delivering outstanding service to guests. Dave & Buster's also provides an attractive benefits package for many positions, including medical, dental, vision, 401K retirement plans, and complimentary games, exemplifying its commitment to employee wellbeing and satisfaction.
This particular role focuses on ensuring guests have an exceptional experience by providing fast, friendly service and attentive care to their needs. Team members in this position are responsible for creating a warm and fun atmosphere that encourages celebration and enjoyment. The role requires interacting directly with guests by greeting them, taking food and drink orders accurately, and maintaining a thorough knowledge of menu items to answer any questions with confidence. Employees are expected to operate point-of-sale systems efficiently, manage financial transactions with accuracy, and uphold alcohol awareness procedures to maintain a safe and enjoyable environment. Additionally, the position involves keeping the work station clean and well-organized, assisting in party setup and breakdown, and collaborating with other team members to ensure smooth operations throughout each shift. High standards of professionalism, including adherence to dress codes and maintaining positive guest interactions, are essential. Candidates in this role will work in a fast-paced, sometimes noisy environment that requires stamina, attention to detail, and excellent communication skills. At Dave & Buster's, team members not only help drive sales and promote the brand but also participate in contests and incentives that foster motivation and camaraderie. The company values diversity and inclusivity, ensuring equal opportunities for all employees and complying with all relevant nondiscrimination laws. Overall, this position offers an exciting opportunity for individuals seeking flexible work hours in a lively setting with the chance to develop customer service skills, teamwork, and product knowledge, all while enjoying the benefits of a supportive employer.
This particular role focuses on ensuring guests have an exceptional experience by providing fast, friendly service and attentive care to their needs. Team members in this position are responsible for creating a warm and fun atmosphere that encourages celebration and enjoyment. The role requires interacting directly with guests by greeting them, taking food and drink orders accurately, and maintaining a thorough knowledge of menu items to answer any questions with confidence. Employees are expected to operate point-of-sale systems efficiently, manage financial transactions with accuracy, and uphold alcohol awareness procedures to maintain a safe and enjoyable environment. Additionally, the position involves keeping the work station clean and well-organized, assisting in party setup and breakdown, and collaborating with other team members to ensure smooth operations throughout each shift. High standards of professionalism, including adherence to dress codes and maintaining positive guest interactions, are essential. Candidates in this role will work in a fast-paced, sometimes noisy environment that requires stamina, attention to detail, and excellent communication skills. At Dave & Buster's, team members not only help drive sales and promote the brand but also participate in contests and incentives that foster motivation and camaraderie. The company values diversity and inclusivity, ensuring equal opportunities for all employees and complying with all relevant nondiscrimination laws. Overall, this position offers an exciting opportunity for individuals seeking flexible work hours in a lively setting with the chance to develop customer service skills, teamwork, and product knowledge, all while enjoying the benefits of a supportive employer.
Job Requirements
- must be at least 21 years of age
- able to work days, nights, and/or weekends as required
- able to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- restaurant and/or bar experience preferred, but not required
- must be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- must be able to read and communicate in English
- friendly and able to smile frequently
- able to work in noisy, fast paced environment
- demonstrate ability to operate Micros point-of-sale system and conduct accurate financial transactions
- able to maintain positive working relationships with team members
- adherence to dress code and professional appearance
- ability to follow alcohol awareness procedures
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- take prompt corrective action or suggest alternative courses of action when necessary
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shifts
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions and account for all monies at the end of each shift
- ensure food is properly garnished and deliver trays to designated bar areas and other sections as needed
- work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs promptly
- maintain a favorable working relationship with all team members to foster a cooperative and harmonious working climate
- listen carefully to guests’ orders and needs and communicate verbally and via Micros system
- be friendly and smile frequently
- demonstrate effective communication skills to generate enthusiasm about the Dave & Buster’s experience
- adhere to proper dress code and maintain a neat, clean, and professional appearance
- work in noisy, fast paced environment with distracting conditions
- be at least 21 years of age
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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