Job Overview

briefcase

Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $12.08
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Employer paid Life/LTD
Fully vested 401k
Employee assistance program
PTO
Holiday pay
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Tuition Reimbursement Program

Job Description

This opportunity is with a prominent Marriott hotel, renowned for its exceptional commitment to delivering outstanding guest experiences and superior hospitality services. As a key player in the luxury hotel industry, Marriott is dedicated to maintaining high standards across all guest touchpoints, offering a diverse range of services and amenities designed to enhance travel and stay. Known globally, Marriott combines comfort, efficiency, and personalized service to create memorable environments for both business and leisure travelers. The workplace culture encourages employee growth and values dedication, professionalism, and team spirit, making it an excellent employer for hospitality professionals seeking career advancement and skill development.

The Bartender at this Marriott hotel plays a pivotal role in the guest experience. This role involves taking orders, skillfully preparing, and serving alcoholic and non-alcoholic beverages along with food to guests with courtesy and efficiency aligned with the hotel's standards. Beyond simply serving drinks, the bartender maintains the bar's inventory, manages supplies, and ensures cleanliness of the bar area and equipment, safeguarding a pleasant and hygienic environment. Proficiency in handling cash transactions and operating Point of Sale systems is essential to ensure financial accuracy and security.

Expert knowledge of a wide array of beverages including wine, spirits, and beer is paramount for this position. The bartender must be adept at preparing classic cocktails as well as specialty drinks, demonstrating finesse and creativity. They are also responsible for abiding by all state liquor laws, including those preventing service to minors and intoxicated individuals, ensuring safety and compliance within the establishment. Additionally, the role requires excellent interpersonal skills to foster positive guest interactions, resolve complaints satisfactorily, and contribute to a welcoming atmosphere. This position demands physical stamina for standing for long periods and the ability to lift moderately heavy items.

Working hours may be varied and include weekends and holidays, reflecting the dynamic nature of the hospitality industry. The employer offers competitive benefits such as medical, dental, and vision insurance, employer-paid life and long-term disability coverage, a fully vested 401k plan, and employee assistance programs. Additional perks include paid time off, holiday pay for hourly employees, recognition programs, volunteer initiatives, Marriott hotel travel discounts, and a tuition reimbursement program, supporting personal and professional growth.

This bartending role is ideal for individuals with a minimum of two years' experience in a similar position within full-service hotels or restaurants, who are passionate about delivering exceptional service and possess the skills and stamina to excel in a fast-paced environment. It is a chance to join a respected global brand and build a rewarding career in hospitality, alongside a motivated and skilled team dedicated to excellence.

Job Requirements

  • Must be 21 years or older
  • good reading, writing, and oral proficiency in the English language
  • minimum two years' experience in a similar position with a full-service hotel or restaurant
  • requires the ability to taste alcohol during trainings and new menu updates
  • TIPS training certification required within 30 days of hire date
  • must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
  • ability to work effectively with co-workers as part of a team and with minimal supervision
  • flexibility to work a varied schedule, which may include weekends and holidays
  • ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
  • ability to stand and walk for entire shift
  • requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity

Job Qualifications

  • Must be 21 years or older
  • good reading, writing, and oral proficiency in the English language
  • minimum two years' experience in a similar position with a full-service hotel or restaurant
  • requires the ability to taste alcohol during trainings and new menu updates
  • TIPS training certification required within 30 days of hire date
  • previous experience with MICROS POS preferred
  • must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
  • ability to work effectively with co-workers as part of a team and with minimal supervision
  • flexibility to work a varied schedule, which may include weekends and holidays
  • ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
  • ability to stand and walk for entire shift
  • requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity

Job Duties

  • Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures
  • be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • maintain complete knowledge of equipment and use only as intended
  • maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction
  • maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet
  • maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
  • maintain complete knowledge of designated glassware and garnishes for each drink
  • maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet
  • serve alcoholic and non-alcoholic beverages to guests, courteously and efficiently, according to hotel specifications
  • ability to prepare and serve coffee drinks when requested
  • maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving
  • maintain complete knowledge of the Point of Sale system and work with manager to report and resolve system issues, should they arise
  • obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
  • complete opening and closing side duties
  • greet guests and take their orders, utilizing suggestive up-selling techniques
  • prepare drink orders for all in-room dining orders
  • prepare guest check and process payment, adhering to all cash handling and credit policies
  • ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
  • use all chemicals in accordance with OSHA regulations and hotel requirements
  • maintain a professional and personable appearance at all times, according to hotel standards
  • successfully achieve the hotel's core values of ownership, innovation, craft, respect, and community
  • all other duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


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