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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $2.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Job Description
Dave & Buster's is a unique entertainment and dining establishment known for combining the excitement of arcade gaming with a vibrant restaurant and bar atmosphere. As an industry leader in providing a one-of-a-kind entertainment experience, Dave & Buster's offers an enjoyable environment that blends food, drinks, games, and social gatherings. With locations across the United States, Dave & Buster's caters to a diverse customer base looking for a fun and memorable experience day or night.
This particular role at Dave & Buster's is focused on ensuring guests receive an unparalleled experience characterized by fast, friendly service and attention to... Show More
This particular role at Dave & Buster's is focused on ensuring guests receive an unparalleled experience characterized by fast, friendly service and attention to... Show More
Job Requirements
- Must be at least 21 years of age
- work days, nights, and/or weekends as required
- be able to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- Friendly and positive attitude
- effective communication skills
- ability to work in a fast-paced environment with distracting conditions
- basic computer skills to operate Micros point of sale system
- knowledge of food and beverage menus preferred
- prior experience in restaurant or bar settings preferred
- ability to accurately handle money and operate credit card machines
- ability to work flexible schedules including nights, weekends and holidays
- ability to maintain cleanliness and follow sanitation procedures
- strong teamwork and cooperation skills
- able to assess guest demeanor and escalate concerns appropriately
- able to read and communicate in English
- ability to work under pressure while maintaining a professional appearance and demeanor
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- take prompt corrective action where necessary or suggest alternative courses of action
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- ensure food is properly garnished and deliver trays to the designated bar areas as well as other sections in the restaurant as needed
- work quickly and efficiently adhering to “full hands in, full hands out” philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests’ orders and needs, then communicate with guests verbally and with other team members verbally via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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