Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
401(k) Plan
Training and Development
Team-oriented environment

Job Description

Boston's Restaurant and Sports Bar is a well-established franchise known for its unique blend of family-friendly dining and vibrant sports bar atmosphere. The franchisee operates independently from Boston Pizza Restaurants, LP, which means they have full control over their wage and benefit programs, allowing for flexibility tailored to each location's needs. Boston's is renowned for its handcrafted pizzas, scratch-made gourmet meals, craft cocktails, and a selection of local beers, positioning itself as America’s Sports Restaurant. It serves as a community hub where patrons gather not only to enjoy sports events on numerous screens but also to celebrate life’s special moments such as birthdays, family reunions, coworker happy hours, and fundraisers.

As a franchisee-run establishment, the work environment at Boston's combines the personalization of local ownership with the robust brand identity of a nationally recognized sports restaurant. This setting creates a dynamic workplace with opportunities to grow, learn, and excel in the hospitality industry. Employees become part of a team that values cooperation, communication, and a commitment to delivering exceptional guest experiences.

The Bartender role at Boston's Restaurant and Sports Bar is integral to the guest experience, combining the art of mixology with vigilant service and responsible alcohol management. The primary responsibility is to produce quality, appealing, and consistent drinks while adhering to established Boston's Pizza Restaurants Franchise Standards. This position demands a balance of creativity and discipline to maintain both the integrity of beverages served and compliance with all licensing and safety regulations. The Bartender also plays a key role in managing the bar's stock levels, ensuring order and security of the bar area, and participating in the service of food items alongside drink preparation. This dual role enhances team synergy and efficiency within the restaurant.

Moreover, the Bartender is expected to maintain a high level of visibility in the dining area, engaging with guests to elevate their dining experience. This includes promptly addressing guest needs, offering genuine hospitality, and collaborating with management to resolve any issues that may arise. The job also involves business operations such as handling cash and credit card transactions securely, practicing responsible alcohol serving protocols, and sometimes facilitating take-out orders through phone or online platforms.

Training and mentoring new team members may also be part of the Bartender’s duties, emphasizing the importance of leadership within the restaurant team. Additionally, maintaining a professional appearance and following uniform standards are required to uphold the brand’s image.

The role demands a commitment to safety and sanitation practices aligned with local health department regulations, ensuring that cleanliness and food safety standards are rigorously maintained. This includes proper labeling, rotation, and storage of products as well as regular cleaning and maintenance of bar equipment.

Located in Lansing, MI, the Boston's Restaurant and Sports Bar at 3301 Centre Blvd operates in a lively environment where the Bartender can thrive by combining technical skill with excellent guest interaction. This position offers a chance to be part of a respected brand that values both community engagement and high-quality service, providing a rewarding work experience for those passionate about hospitality and sports culture.

Job Requirements

  • high school diploma or equivalent
  • previous bartending experience preferred
  • ability to work flexible hours including evenings and weekends
  • strong communication skills
  • ability to handle cash and credit card transactions accurately
  • knowledge of responsible alcohol service
  • eligibility to work in the United States
  • physical ability to stand for extended periods
  • commitment to maintaining cleanliness and safety standards

Job Qualifications

  • high school diploma or equivalent
  • previous bartending experience preferred
  • knowledge of drink recipes and mixology techniques
  • excellent customer service and communication skills
  • ability to handle cash and credit transactions accurately
  • understanding of responsible alcohol service
  • ability to work effectively in a team environment
  • attention to detail and organizational skills
  • familiarity with safety and sanitation regulations
  • eligibility to work in the United States

Job Duties

  • assist in the training and development of new team members
  • cooperate, communicate and work effectively as part of a team
  • handle cash and credit card transactions securely
  • practice responsible selling and service of alcohol as mandated by licensing authorities and training guidelines
  • accept and facilitate To-Go orders via phone or online and ensure timely execution
  • oversee security measures including lock up of bar products
  • maintain professional image and proper uniform standards
  • engage frequently with guests and maintain high visibility in the dining area
  • inquire about guest dining experience and involve management when necessary
  • thank every guest sincerely for their patronage
  • maintain high level of food and beverage knowledge
  • prepare beverages according to recipe using appropriate products and glassware
  • ensure stock levels meet required standards
  • use standard recipes and methods to ensure consistency and efficiency
  • stay updated and assist in implementation of promotions
  • adhere to cleanliness and safety standards as per health department and company expectations
  • ensure food safety by controlling time, temperature, hygiene and preventing cross-contamination
  • follow proper labeling, dating, rotation and shelf-life standards
  • maintain bar equipment cleanliness and maintenance schedules

Job Criteria

Experience

Entry Level (1-2 years)


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