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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $2.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining venue that combines the excitement of a full-service restaurant and a vibrant game arcade. With locations across the United States, Dave & Buster's is dedicated to providing guests with a unique and memorable experience that caters to families, friends, and groups looking for fun and entertainment in an inviting atmosphere. Established as a leader in the entertainment and hospitality industry, the company is recognized for its energetic environment, excellent customer service, and a wide range of food, drinks, and games that keep guests coming back for more. Dave & Buster's thrives... Show More
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100 percent of shift
- reach, bend, stoop, mop, sweep and wipe frequently
- dressed in proper dress code requirements, looking neat, clean and professional at all times
Job Qualifications
- restaurant and/or bar experience preferred but not required
- must be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- must be able to read and communicate in English
- must be at least 18 years of age
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at end of each shift
- ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed
- work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- maintain favorable working relationships with all company team members to foster a cooperative and harmonious working climate and help keep high morale, productivity, and efficiency/effectiveness
- listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- must be friendly and able to smile frequently
Job Criteria
Experience
No experience required
Job Location
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