Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
Free games

Job Description

Dave & Buster's is a vibrant entertainment and dining establishment that offers a unique and exciting experience to its guests. Known for its energetic atmosphere, Dave & Buster's combines the best of food, drinks, and arcade games to create a fun and memorable environment ideal for celebrations, social gatherings, and casual outings. Established as a leader in the entertainment dining industry, Dave & Buster's stands out by ensuring that no two days are ever alike for its employees, thanks to the fast-paced and dynamic service environment. With locations across the country, Dave & Buster's draws in diverse crowds seeking a blend of great food, exceptional service, and thrilling entertainment options under one roof.

The role being offered is that of a Team Member, responsible for delivering an unparalleled guest experience through fast, friendly service and attentive care. This position is an excellent fit for those who thrive in lively settings and enjoy working with a team committed to creating warm, fun atmospheres for guests. The schedule is flexible, accommodating students and individuals with other jobs, making it ideal for part-time employment. Employees enjoy working alongside awesome co-workers, contributing to a positive and motivating work environment. The position pays a starting wage of around $2.13 per hour, in compliance with employment regulations, and offers numerous benefits including medical, dental, vision, a 401K plan, and exciting perks like free games.

As a Team Member at Dave & Buster's, you will play a crucial role in ensuring guests have an exceptional visit by combining excellent customer service with knowledge of food, drink, and game offerings. Your responsibilities will include greeting guests promptly and warmly, accurately taking food and drink orders, processing transactions efficiently, and maintaining cleanliness and order in your station. You will need to demonstrate strong communication skills, a friendly demeanor, and the ability to work quickly and efficiently in a noisy, fast-paced environment. Your attention to detail will be critical in following company sanitation and alcohol service procedures to ensure a safe and enjoyable experience for all guests.

The role also involves operational duties such as handling cash accurately, conducting bar inventories, contributing to party setups and breakdowns, and collaborating with other team members to foster a cooperative workplace atmosphere. Maintaining a professional appearance according to dress code and actively participating in sales incentives and promotional activities are also key expectations for this position.

This position requires candidates to be at least 21 years old and able to read and communicate effectively in English. Although previous restaurant or bar experience is preferred, it is not mandatory, as full training will be provided. You must be physically capable of standing and walking for the entire shift, lifting up to 30 pounds, and performing duties that require reaching, bending, and cleaning as required. Overall, the Team Member role at Dave & Buster's offers an exciting opportunity to be part of a lively and growing company dedicated to delivering fun and unforgettable experiences to its guests while fostering a supportive and enjoyable work environment for its employees.

Job Requirements

  • Must be at least 21 years of age
  • able to work days, nights, and weekends
  • capable of standing or walking for 100 percent of shift
  • able to lift and carry up to 30 pounds
  • able to work in hot and cold environments
  • able to work in noisy, fast-paced environment
  • able to read and write handwritten notes
  • able to reach, bend, stoop, mop, sweep, and wipe frequently
  • must comply with company sanitation and dress code
  • must be able to smile frequently
  • physical ability to perform essential job functions

Job Qualifications

  • High school diploma or equivalent preferred
  • strong communication skills
  • ability to work in a fast-paced, noisy environment
  • ability to follow alcohol service procedures
  • basic math skills for transaction handling
  • friendly and approachable attitude
  • ability to multitask and work as part of a team
  • ability to read and communicate in English
  • customer service orientation
  • previous restaurant or bar experience preferred but not required
  • ability to maintain professional appearance

Job Duties

  • Deliver an unparalleled guest experience through the combination of food, drinks, and games in a fun environment
  • keep immediate supervisor informed of problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and operate credit card machines accurately
  • follow alcohol awareness procedures
  • assess guest demeanor and alert management if necessary
  • follow bar recipes to ensure consistent product and cost control
  • keep station clean and set up and take down tables
  • greet guests in a friendly and timely manner
  • accurately take food and drink orders
  • maintain thorough understanding of menu items
  • enter orders into Micros system quickly and correctly
  • complete station side work at beginning and end of shifts
  • operate Micros and conduct credit card transactions properly
  • ensure proper food garnishing and timely delivery
  • work quickly using full hands in, full hands out method
  • participate in incentives and contests to drive sales
  • complete bar inventories and daily requisition sheets
  • complete opening and closing duties timely
  • assist in party setup and breakdown
  • assist other team members as needed
  • buss and reset tables
  • ensure ongoing guest satisfaction by checking back and maintaining drink levels
  • maintain favorable working relationship with team members
  • communicate orders and needs effectively
  • maintain friendly demeanor and smile frequently

Job Criteria

Experience

No experience required


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