Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

Dave & Buster's is a dynamic restaurant and entertainment venue that offers a unique experience blending dining with interactive gaming. Known for its vibrant atmosphere and dedication to creating memorable moments, Dave & Buster's attracts guests of all ages who are looking for a fun place to celebrate, socialize, and enjoy good food and drinks. Each location is designed to be an energetic environment where guests can indulge in a full-service restaurant menu alongside arcade-style games and attractions. This combination makes Dave & Buster's stand out in the hospitality and entertainment industry, providing a diverse range of experiences all under one roof.

As an employer, Dave & Buster's values teamwork, enthusiasm, and exceptional customer service. The working environment is fast-paced and ever-changing, ensuring that no two days are alike. Employees enjoy flexible scheduling options that accommodate school, other jobs, or personal commitments. Additionally, the company offers a competitive benefits package including medical, dental, vision, 401K retirement plans, and exclusive perks such as free games, contributing to an engaging and supportive workplace culture.

The role of the Team Member at Dave & Buster's is crucial in delivering an unparalleled guest experience. This position requires individuals to provide fast, friendly service while being attentive to guests’ needs in both the dining and gaming areas. Responsibilities span a wide spectrum, from greeting and taking orders to maintaining cleanliness and operating point-of-sale systems accurately. Team Members are expected to create a warm and fun atmosphere while adhering to company policies, including sanitation standards and alcohol service guidelines.

Key aspects of this role include managing financial transactions responsibly, ensuring that all bar and food orders meet quality and consistency standards, and fostering cooperative relationships with coworkers to maintain high morale and operational efficiency. The Team Member is also responsible for supporting team efforts through participation in sales contests and incentives, assisting in party setups, and multitasking effectively under busy conditions.

Candidates must be at least 21 years old, able to work in a noisy and fast-paced environment, and maintain a professional appearance according to dress code standards. While prior restaurant or bar experience is preferred, it is not mandatory; however, excellent communication skills, a friendly demeanor, and the ability to work well in a team setting are essential to success in this role.

This employment opportunity offers an hourly wage starting at $2.13 plus tips, reflecting the service-oriented nature of the position. Overall, working at Dave & Buster's as a Team Member provides a unique chance to be part of a fun and exciting team that values customer engagement and quality service in an entertaining venue.

Job Requirements

  • must be at least 21 years of age
  • able to work days, nights, and weekends as required
  • able to work in hot and cold environments
  • able to work in noisy, fast-paced environment
  • able to read and write handwritten notes
  • lift and carry up to 30 pounds
  • move and stand for long periods
  • walk or stand 100 percent of shift
  • reach, bend, stoop, mop, sweep and wipe frequently
  • dressed neatly and professionally according to dress code
  • willing to comply with sanitation and alcohol service policies

Job Qualifications

  • high school diploma or equivalent preferred
  • friendly and able to smile frequently
  • skilled in communicating with guests
  • able to read and communicate in English
  • ability to operate Micros and handle credit card transactions
  • ability to work in a fast-paced, noisy environment
  • basic knowledge of food, drink, and bar service preferred
  • prior restaurant or bar experience helpful but not required
  • ability to maintain professional appearance
  • team-oriented mindset

Job Duties

  • deliver an unparalleled guest experience through food, drinks and games
  • keep immediate supervisor informed of problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to sanitation procedures
  • maintain personal bank and ensure financial transactions are accurate
  • follow alcohol awareness procedures
  • assess guest demeanor and notify manager if needed
  • follow bar recipes to control costs and maximize satisfaction
  • keep station clean and set up/take down tables
  • greet guests in a friendly, timely manner
  • take accurate food and drink orders
  • maintain knowledge of menu items and preparation
  • enter orders into Micros system accurately
  • complete station side work and manage personal sales
  • operate Micros and handle credit transactions
  • deliver trays to bar and other restaurant sections
  • work efficiently with 'full hands in, full hands out' philosophy
  • participate in sales incentives and contests
  • complete bar inventories and requisitions
  • complete opening and closing duties
  • assist in party setup and breakdown
  • assist team members as needed
  • buss and reset tables
  • ensure guest satisfaction by checking back and maintaining drink levels
  • maintain positive working relationships with team members
  • communicate effectively with guests and team members via Micros
  • maintain friendly and professional demeanor
  • work in noisy, fast-paced environment
  • be at least 21 years old

Job Criteria

Experience

Entry Level (1-2 years)


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