Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.30 - $17.30
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Employee Discounts

Job Description

Dave & Buster's is a unique entertainment and dining establishment known for combining the excitement of an arcade with a vibrant restaurant and bar experience. As a pioneering venue in the entertainment industry, Dave & Buster's offers guests an engaging environment where fun meets food and drinks in a lively atmosphere perfect for celebrating all-out fun. Every day at Dave & Buster's presents something different, ensuring that employees experience a dynamic and fast-paced workplace. The company fosters a culture of teamwork, fun, and flexibility, with schedules that can accommodate school, other jobs, and personal commitments, making it an ideal employer for individuals seeking a vibrant yet manageable work environment. With a strong emphasis on guest satisfaction, Dave & Buster's team members are dedicated to delivering exceptional service while maintaining an enjoyable workplace for both guests and staff. The company also offers a generous benefits package including medical, dental, vision, 401K, and unique perks such as free games, underscoring its commitment to employee well-being and job satisfaction.

The role available at Dave & Buster's is designed to ensure guests have an unparalleled experience by delivering fast, friendly, and attentive service. The position involves multiple responsibilities centered around creating a warm and fun atmosphere for guests and fellow team members alike. Employees in this role will be expected to manage financial transactions accurately, follow sanitation and safety procedures meticulously, and uphold the company's standards for alcohol service and guest interaction. The job also requires handling orders efficiently, maintaining cleanliness and organizational duties within the service stations, and participating in promotional activities to enhance sales and guest engagement. Key to success in this role is strong communication skills, the ability to multitask in a noisy and fast-paced environment, and a genuine enthusiasm for generating a positive guest experience. This role requires employees to be friendly, professional, and capable of following detailed operational procedures while working collaboratively as part of a team. Dave & Buster's is seeking individuals who can contribute to maintaining a cooperative and high-morale atmosphere, ensuring guests leave with memorable and enjoyable experiences. The position offers competitive hourly wages ranging from 16.3 to 17.3 dollars per hour and includes opportunities for growth within the company. Overall, this role is well-suited for those who thrive in interactive, energetic settings and enjoy working in a community-oriented environment where every day brings new challenges and rewards.

Job Requirements

  • must be at least 21 years of age
  • able to work days, nights, and weekends as required
  • able to work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • able to work in noisy, fast paced environment with distracting conditions
  • able to read and write handwritten notes
  • able to lift and carry up to 30 pounds
  • able to move about facility and stand for long periods of time
  • able to walk or stand 100% of shift
  • able to reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • restaurant and/or bar experience preferred but not required
  • must be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
  • must be able to read and communicate in English
  • able to demonstrate ability to operate Micros point of sale system
  • able to follow company dress code and display neat, clean and professional appearance at all times

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • take prompt corrective action where necessary or suggest alternative courses of action
  • create a warm, fun atmosphere for guests and team members
  • adhere to company’s sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
  • keep station clean, set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests’ food and drink orders
  • maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
  • demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
  • ensure food is properly garnished and deliver trays to the designated bar areas, as well as other sections in the restaurant as needed
  • work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
  • participate in all incentives and contests, driving sales and promoting the brand
  • complete bar inventories and daily requisition sheets as requested and required
  • complete opening/closing duties in a timely manner
  • assist in party set up and breakdown
  • assist other team members as needed or as business dictates
  • buss and reset tables as needed
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
  • must be friendly and able to smile frequently

Job Criteria

Experience

No experience required


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