Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
friendly work environment

Job Description

Phelan Family Brands is a family-owned and locally operated restaurant group known for its commitment to providing an exceptional dining experience while fostering a top-notch work environment for its team. With a dedication to quality, hospitality, and community engagement, Phelan Family Brands has established itself as a respected name in the local restaurant industry. The company believes in offering growth opportunities to employees, making it an ideal workplace for individuals seeking not only jobs but long-term careers in the hospitality sector.

We are currently seeking a skilled and enthusiastic Bartender to join our vibrant team. This role is vital in creating a welcoming and enjoyable atmosphere for our patrons by preparing and serving a wide range of alcoholic and non-alcoholic beverages in accordance with company specifications. The Bartender will not only mix drinks and serve food but also contribute to the overall guest experience by delivering best-in-class service throughout their shift. This position requires a blend of technical knowledge, exceptional customer service skills, and the ability to work efficiently under busy conditions.

The ideal candidate will have a thorough understanding of bartending practices, including the use of bar terminology, common and essential drink recipes, and the correct way to build and present drinks. They must be adept at suggesting wine, pouring draft beer properly, and selling food and beverage items to increase sales while maintaining high customer satisfaction. Beyond technical skills, this role demands a positive, outgoing personality and excellent communication skills to interact with guests, team members, and management effectively.

Bartenders at Phelan Family Brands are expected to maintain cleanliness and smooth operation of the bar area, ensuring that the physical environment reflects the quality of service provided. They will be responsible for verifying guests' age for alcohol service, monitoring consumption, and handling multiple payment types efficiently. The position also emphasizes the importance of personal presentation, with a requirement to report to work neat and clean with well-groomed hair and personal hygiene.

Joining Phelan Family Brands means becoming part of a supportive team that values employee growth and top-tier work standards. If you have a passion for hospitality, enjoy engaging with guests, and seek a role where your contributions directly enhance the dining experience, we encourage you to apply and be part of our family-oriented restaurant group.

Job Requirements

  • High school diploma or equivalent
  • Previous bartending or serving experience preferred
  • Ability to check identification and ensure legal compliance
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a busy environment
  • Must be 21 years of age or older
  • Ability to stand for extended periods
  • Willingness to work flexible hours including nights and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous bartending experience preferred
  • Knowledge of alcoholic and non-alcoholic beverage preparation
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment
  • Basic computer skills for order processing
  • Ability to handle cash and various payment methods
  • Familiarity with food and beverage menus
  • Ability to maintain composure and professionalism
  • Good interpersonal skills

Job Duties

  • Have a thorough working knowledge of bartending including bar terminology and common essential drink recipes
  • Understand the basic rules of bartending including how to correctly build a drink, suggest wine and pour a draft beer
  • Maintain an outgoing and positive personality at all times
  • Have complete knowledge of the restaurant's food and beverage menu
  • Serve the entire bar and bar tables while meeting or exceeding Best in Class Standards
  • Consistently upsell alcohol and food items
  • Use a computer to ring orders
  • Interact with guests in a friendly and efficient manner
  • Accept different payment types and make change
  • Maintain cleanliness and smooth operation of the bar area
  • Correctly check identification to ensure guests are of legal drinking age
  • Monitor guests' alcohol consumption and inform management if necessary
  • Treat all guests to ensure complete satisfaction and strive to exceed expectations
  • Report to work in a neat and clean uniform with well-groomed appearance
  • Communicate with managers about unhappy guests
  • Take and fill to-go orders and check for accuracy if applicable

Job Criteria

Experience

Mid Level (3-7 years)


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