Job Overview

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Employment Type

Full-time
Seasonal
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Compensation

Hourly
Range $9.25 - $17.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Employee housing
Free Meals
employee engagement activities
Travel and entertainment discounts
Referral bonuses

Job Description

Brush Creek Ranch is a premier luxury ranch destination located in the breathtaking landscapes of Wyoming. The ranch offers a unique blend of rustic charm and upscale comfort, making it a sought-after getaway for guests yearning for an immersive outdoor adventure coupled with exceptional hospitality. As a luxury ranch, Brush Creek operates with a deep commitment to service excellence, ensuring that every guest experience is memorable and tailored to individual preferences. The ranch values its employees, focusing on fostering a supportive and growth-oriented workplace where team members can develop their skills and thrive professionally. Brush Creek Ranch is recognized not only for its unparalleled guest services but also for its stunning natural surroundings, which provide opportunities for activities like hiking, mountain biking, and fishing adjacent to national forest lands.

The position available at Brush Creek Ranch is a Beverage Server role, designed for individuals passionate about delivering top-tier hospitality. This role is crucial in enhancing the guest experience by providing prompt, attentive, and knowledgeable beverage service across the ranch's multiple venues. The Beverage Server is responsible for preparing and serving drinks, managing orders with precision via the Micros system, and maintaining the cleanliness and organization of the bar area. Key responsibilities include monitoring beverage consumption responsibly, verifying guest identification, and promoting menu items through expert suggestive selling techniques. The position involves physical tasks such as moving supplies and handling bar equipment and is suited to someone who enjoys working in a dynamic, high-volume environment.

This role is ideal for individuals who have an outgoing personality, excellent communication skills, and a strong customer service ethos. Prior experience in a bar or restaurant setting is advantageous but not mandatory, as Brush Creek values enthusiasm, reliability, and a positive attitude. Employees enjoy numerous benefits including day-one access to medical, dental, and vision insurance, paid vacation time with rollover options for full-time staff, and a comprehensive 401(k) plan with company matching after one month of employment. Additionally, personnel have access to subsidized employee housing, complimentary daily meals, and a vibrant community atmosphere with various engagement activities. The ranch supports equal opportunity employment and fosters an inclusive workplace environment for all team members.

Job Requirements

  • Must possess a valid driver’s license
  • Ability to stand and move quickly for extended periods
  • Flexibility with scheduling
  • Ability to handle high volume and multitask
  • Strong communication skills
  • Previous restaurant or bar experience preferred
  • Prior customer service experience preferred

Job Qualifications

  • Outgoing, sociable, and personable demeanor
  • Attention to detail and a passion for providing excellent service
  • Good communication skills, with a positive 'can-do' attitude
  • Strong knowledge of bar products and operations
  • Ability to work under pressure, handle high volume, and multitask effectively
  • Organizational skills, reliability, and flexibility with scheduling
  • Teamwork and customer service skills
  • Must possess a valid driver’s license
  • Previous experience in a restaurant or bar setting is preferred but not required
  • Prior customer service experience is a plus
  • Must be able to stand and move quickly for extended periods

Job Duties

  • Serve beverages to guests with prompt, high-quality service to ensure excellent guest satisfaction
  • Monitor beverage consumption to ensure responsible service and verify IDs as needed
  • Move supplies between multiple ranch venues and operate ranch vehicles or rangers as required
  • Complete all assigned setup, side work, and closing duties while maintaining a clean and organized bar area
  • Check bar glasses for any cracks, chips, or stains to ensure quality
  • Be knowledgeable about all menu items, their preparation, and daily features or specials
  • be prepared to answer guest questions
  • Use suggestive selling techniques to enhance the guest experience and increase sales
  • Take guest orders accurately, confirm the details, and enter orders into the Micros system
  • Ensure food presentation standards are met before serving and verify guest satisfaction promptly
  • Follow all cash handling policies and complete end-of-shift paperwork accurately
  • Engage in pre-shift meetings and maintain a thorough understanding of the ranch's offerings
  • Uphold a friendly and safe work environment, promote teamwork, and comply with uniform and work procedure standards
  • Assist with moving kegs and other heavy items safely, using a team approach when needed
  • Perform any additional duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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