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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.50 - $19.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining venue combining an exciting arcade experience with a full-service restaurant and bar. Known for delivering a unique blend of fun, food, and games, Dave & Buster's attracts guests of all ages who are looking to celebrate special occasions, enjoy a night out, or indulge in casual dining paired with entertainment. The company prides itself on fostering a lively atmosphere where employees contribute to creating memorable experiences for every visitor. This company is dedicated to maintaining high standards of customer service and hospitality, ensuring that every guest feels valued, entertained, and well... Show More
Job Requirements
- must be at least 18 years of age
- able to work days, nights, and/or weekends as required
- able to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100 percent of shift
- able to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- restaurant and/or bar experience preferred but not required
- skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
- able to read and communicate in English
- friendly with ability to smile frequently
- able to work in noisy, fast paced environment with distracting conditions
- dressed in proper dress code requirements, looking neat, clean and professional at all times
- able to operate Micros POS system
- able to follow alcohol awareness procedures
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company's sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- ensure food is properly garnished and deliver trays to designated bar areas and other sections as needed
- work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests' orders and needs, and communicate with guests verbally and with other team members verbally via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
No experience required
Job Location
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