Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for combining great food, drinks, and interactive games to create a unique and exciting environment for guests of all ages. The company has cemented its reputation as a premier destination for group gatherings, celebrations, and casual fun. With locations across the United States, Dave & Buster's offers a vibrant atmosphere where guests can enjoy a full-service restaurant alongside a wide variety of arcade-style games, sports viewing, and more. The brand emphasizes its commitment to guest satisfaction and employee engagement, fostering a fun and memorable experience every time someone walks through its doors.

The role being offered is that of a Team Member at Dave & Buster's, a dynamic position centered on delivering an unparalleled guest experience through fast, friendly service and attentiveness to guest needs. This role is ideal for individuals who thrive in a varied and lively work environment, enjoy interacting with people, and can manage multiple tasks efficiently. Responsibilities focus on providing excellent food and beverage service, maintaining clean and organized workstations, and contributing to a positive atmosphere for both guests and team members. The position offers flexible schedules suitable for accommodating schooling or other jobs, making it an excellent fit for students or those seeking part-time employment with an entertaining workplace culture. The company provides an attractive benefits package, including medical, dental, vision, 401K options, and even free games, highlighting its commitment to its workforce.

In this position, the Team Member will handle multiple duties ranging from greeting and seating guests, accurately taking and processing food and drink orders using the Micros system, preparing and serving drinks in accordance with company recipes, to maintaining cleanliness and sanitation standards. The role requires attentiveness to guest behavior to ensure safety and comfort, adherence to responsible alcohol service policies, and the ability to manage personal cash banks accurately. Further, the Team Member will actively participate in company promotions and contests, assist with party setups, and support their team to maintain a smooth operational flow.

Dave & Buster's seeks individuals who are friendly, possess strong communication skills, and are capable of working in a fast-paced, noisy environment while maintaining a professional and neat appearance. Prior restaurant or bar experience is preferred but not mandatory, with training provided to ensure proficiency with company systems and service standards. Prospective team members must be at least 18 years old and able to meet physical requirements involving standing, lifting, and movement throughout their shifts. Compensation starts at $2.13 per hour, with opportunities for additional earnings based on roles and shifts. As an equal opportunity employer, Dave & Buster's values diversity and inclusivity, adhering to all federal, state, and local employment laws, including participation in E-Verify where required.

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and weekends as required
  • Ability to work in hot and cold environments including freezers and around cooking equipment
  • Ability to work in noisy, fast-paced environments with distractions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to stand and move about the facility for long periods
  • Ability to walk or stand for 100% of the shift
  • Ability to bend, stoop, reach, mop, sweep and wipe frequently

Job Qualifications

  • Friendly and approachable personality
  • Ability to communicate effectively with guests
  • Basic knowledge of restaurant and bar service preferred
  • Proficiency in English reading and communication
  • Ability to work in fast-paced, noisy environments
  • Ability to operate Micros point-of-sale system or willingness to learn
  • Must be legally allowed to work and at least 18 years old
  • Ability to dress neatly and follow dress code
  • Ability to work flexible shifts including nights, weekends and holidays
  • Ability to follow sanitation and safety procedures

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games
  • Keep immediate supervisor informed of problems or significant matters
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Maintain personal bank and ensure accurate financial transactions
  • Follow alcohol awareness and responsible service procedures
  • Assess guest demeanor and alert management when necessary
  • Follow bar recipes to ensure consistency and cost control
  • Keep station clean and appropriately set up or take down tables
  • Greet newly seated guests in a friendly and timely manner
  • Accurately take food and drink orders
  • Maintain thorough menu knowledge and answer guest questions
  • Enter orders into Micros quickly and correctly
  • Complete sales on personal Micros keys and station side work
  • Operate Micros, manage credit card transactions and account for monies
  • Ensure proper food garnish and deliver trays to designated areas
  • Work efficiently with "full hands in, full hands out" philosophy
  • Participate in incentives and contests to drive sales
  • Complete bar inventories and daily requisition sheets
  • Complete opening and closing duties
  • Assist in party setup and breakdown
  • Support other team members as needed
  • Buss and reset tables
  • Ensure ongoing guest satisfaction by checking back and maintaining drink levels
  • Maintain favorable working relationships to promote cooperation and morale
  • Listen to guests and communicate orders verbally and via Micros
  • Smile frequently and remain friendly

Job Criteria

Experience

No experience required


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