Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Job Description
Perks Premium Coffee & Gifts is a vibrant retail establishment that combines the art of coffee brewing with a delightful shopping experience. Known for its specialty coffee and tea beverages, Perks Premium Coffee & Gifts has established itself as a favored destination for patrons seeking high-quality drinks paired with excellent customer service in a welcoming environment. The company emphasizes core values such as respect, professionalism, and dependability among its team members, creating a positive workplace culture that reflects in every interaction with guests and colleagues.
The Barista role at Perks Premium Coffee & Gifts is a dynamic position focused on delivering exceptional beverages and customer service. As a Barista, the individual is responsible for greeting guests warmly, preparing a variety of coffee and tea drinks including specialty orders, and managing transactions involving cash, card charges, and rewards efficiently and accurately. The barista serves not only as a beverage craftsman but also as a retail sales associate, offering cigarettes, tobacco products, food, alcohol, and gift items to customers. Adherence to food safety protocols and maintaining a clean, organized workspace are crucial aspects of the role.
This position requires someone who can demonstrate exceptional interpersonal skills coupled with dependability – showing up on time, being prepared, and embracing honesty and constructive feedback. A typical day for a Barista includes stocking inventory, maintaining merchandising displays, and using a point-of-sale system to process sales transactions reliably. The Barista also anticipates customer needs and provides knowledgeable suggestions about products and ongoing specials to enhance the guest experience.
Candidates should be comfortable working various shifts, including days, evenings, weekends, and holidays, reflecting the retail and hospitality nature of the business. In addition to coffee-making expertise, the Barista must be able to complete Nestle (Starbucks) training modules, obtain a New Mexico liquor server license, and hold a Food Handlers Certificate, emphasizing the establishment's commitment to safe and professional service standards. Furthermore, proficiency with smartphones and company communication systems is essential for effective team coordination and accessing company applications.
The role offers a unique opportunity to become a part of the Santa Ana Tribal community, with preference given to qualified Tribal Members. Employees will work indoors in a climate-controlled, non-smoking setting, where fast-paced service and physical stamina—such as lifting up to 25 pounds and standing for extended periods—are required. The job also demands mental acuity for handling conflict, multitasking, understanding gaming regulations (where applicable), and following detailed instructions.
Overall, the Barista at Perks Premium Coffee & Gifts plays a pivotal role in their customers' daily experience by combining technical skills, sales acumen, and a commitment to the core company values. This position is ideal for individuals passionate about coffee culture, retail environments, and delivering superior guest service while working in a supportive and growth-oriented atmosphere.
The Barista role at Perks Premium Coffee & Gifts is a dynamic position focused on delivering exceptional beverages and customer service. As a Barista, the individual is responsible for greeting guests warmly, preparing a variety of coffee and tea drinks including specialty orders, and managing transactions involving cash, card charges, and rewards efficiently and accurately. The barista serves not only as a beverage craftsman but also as a retail sales associate, offering cigarettes, tobacco products, food, alcohol, and gift items to customers. Adherence to food safety protocols and maintaining a clean, organized workspace are crucial aspects of the role.
This position requires someone who can demonstrate exceptional interpersonal skills coupled with dependability – showing up on time, being prepared, and embracing honesty and constructive feedback. A typical day for a Barista includes stocking inventory, maintaining merchandising displays, and using a point-of-sale system to process sales transactions reliably. The Barista also anticipates customer needs and provides knowledgeable suggestions about products and ongoing specials to enhance the guest experience.
Candidates should be comfortable working various shifts, including days, evenings, weekends, and holidays, reflecting the retail and hospitality nature of the business. In addition to coffee-making expertise, the Barista must be able to complete Nestle (Starbucks) training modules, obtain a New Mexico liquor server license, and hold a Food Handlers Certificate, emphasizing the establishment's commitment to safe and professional service standards. Furthermore, proficiency with smartphones and company communication systems is essential for effective team coordination and accessing company applications.
The role offers a unique opportunity to become a part of the Santa Ana Tribal community, with preference given to qualified Tribal Members. Employees will work indoors in a climate-controlled, non-smoking setting, where fast-paced service and physical stamina—such as lifting up to 25 pounds and standing for extended periods—are required. The job also demands mental acuity for handling conflict, multitasking, understanding gaming regulations (where applicable), and following detailed instructions.
Overall, the Barista at Perks Premium Coffee & Gifts plays a pivotal role in their customers' daily experience by combining technical skills, sales acumen, and a commitment to the core company values. This position is ideal for individuals passionate about coffee culture, retail environments, and delivering superior guest service while working in a supportive and growth-oriented atmosphere.
Job Requirements
- Preference is given to qualified Santa Ana Tribal Members
- high school diploma or GED
- retail experience preferred
- must be available to work various shifts including days, evenings, weekends, and holidays
- POS experience preferred
- must be able to complete Nestle (Starbucks) Training Modules
- must be able to obtain New Mexico liquor server license and Food Handlers Certificate
- smartphone capable of running company applications and communication systems
- all employees are required to proficiently use a smartphone for company applications, email, and text
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key gaming license
- work weekends and evenings
Job Qualifications
- High school diploma or GED
- retail experience preferred
- POS experience preferred
- must be able to complete Nestle (Starbucks) Training Modules
- must be able to obtain New Mexico liquor server license and Food Handlers Certificate
- smartphone capable of running company applications and communication systems
- proficient in using a smartphone for company applications, email, and text
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key gaming license
Job Duties
- Prepares coffee and tea beverages for guests including specialty orders
- retail sales of cigarettes, tobacco products, food, alcohol, and gift items
- follows all cash handling and exchange procedures provided for accuracy and thoroughness
- responsible for conducting accurate sales and transactions
- responsible for maintaining the cleanliness of workstation, stockroom, and merchandising displays
- assists with stocking product and completing inventory related duties
- provides excellent customer service to all guests
- always adhere to food safety procedures
- anticipates guest needs and offers knowledgeable suggestions about our products and specials to give amazing guest service
- keeps a clean, sanitary, and organized workspace throughout each shift
- performs other duties as assigned
Job Location
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