Barista/Cashier

The Sheraton Grand Sacramento Hotel is a premier hospitality establishment located in the heart of Sacramento, California, at 1230 J Street. Known for its sophisticated accommodations and a comprehensive range of amenities, the hotel caters to both business and leisure travelers, offering exceptional service standards and a welcoming ambiance. As part of the renowned Sheraton Hotels and Resorts brand under Marriott International, the hotel prides itself on its commitment to excellence, guest satisfaction, and a professional work environment. The location in the vibrant city center provides easy access to local attractions, dining, and entertainment, making it a popular choice for guests visiting Sacramento.

This particular role is within the Food and Beverage department, categorized under Culinary and Food and Beverage services, reflecting a critical operational function at the Sheraton Grand Sacramento Hotel. The position is full time and classified as non-management, with an hourly pay rate set at $22.10. The role is hands-on and essential in the daily financial operations related to transactions and guest payments.

As a cashier at the Sheraton Grand Sacramento Hotel, you will be responsible for processing all types of payment methods in strict compliance with established accounting procedures and policies. This ensures the integrity and accuracy of all financial transactions related to food and beverage services throughout the property. You will adhere closely to property control audit standards and cash handling protocols, such as blind drops, to maintain financial security.

A key focus of the role is to manage the assigned bank, which involves confirming the accuracy of contracted money, obtaining the necessary change for anticipated business activities, and ensuring the security of the bank at all times. Responsibilities extend to counting the bank at the end of each shift, completing designated cashier reports, resolving discrepancies efficiently, dropping off receipts, and properly securing the bank post-shift. This accountability helps in preventing losses and maintaining financial transparency.

The cashier is also tasked with organizing and setting up the cashier workstation, including all required supplies, forms, and resource materials needed for smooth operations. Maintaining a clean and orderly workstation is vital to ensure a professional work environment and readiness for service. Opening duties include ensuring that all necessary tools and supplies are in place, that the bank is set up correctly, and that everything is functioning properly at the start of the shift.

Safety and security are paramount, and you will be expected to follow all company policies and procedures vigorously. This includes promptly reporting any accidents, injuries, or unsafe working conditions to management. Personal presentation is also important, maintaining a clean and professional appearance that aligns with company standards.

Customer service excellence is a cornerstone of this role. You will greet and acknowledge guests warmly, respond proactively to their service needs, and thank them sincerely for their patronage. Communication skills are essential, involving clear, professional interaction with both guests and team members, as well as proper telephone etiquette.

The role demands a cooperative spirit, as building and maintaining positive working relationships with team members is crucial to meeting the hotel's common goals. Commitment to quality standards and attention to detail in service delivery is expected, contributing to the overall guest experience.

The position requires some physical activity. You will stand, sit, or walk for extended periods, and you must be capable of moving or handling objects up to 10 pounds without assistance. The job also occasionally involves using computers and point of sale systems to accurately enter and retrieve work-related information.

While no prior related work or supervisory experience is required, and there is no license or certification necessary, candidates should possess at least a high school diploma or equivalent. This entry-level opportunity offers a supportive setting to gain valuable experience in the hospitality and food and beverage industry at a distinguished hotel brand.

In summary, this role is vital for maintaining the financial integrity and guest satisfaction of the Sheraton Grand Sacramento Hotel's food and beverage services. It offers a stable, full-time position with competitive pay, set within a prestigious and dynamic hospitality environment in Sacramento, California.