Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $16.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
inclusive work environment
Job Description
Latte Life is a vibrant coffee shop dedicated to crafting high-quality coffee, tea, and specialty beverages while creating a welcoming and inclusive environment for all customers. Known for its commitment to operational excellence and outstanding customer service, Latte Life has built a reputation as a community hub where customers can enjoy expertly prepared drinks and a friendly atmosphere. The company emphasizes teamwork, cleanliness, and attention to detail to maintain the highest standards across all outlets. Latte Life takes pride in its inclusive approach, offering unique supported employment opportunities for individuals with Intellectual and Developmental Disabilities (IDD) who are seeking to develop valuable skills within a supportive work environment.
The role of Barista Trainer at Latte Life is a specialized position focused not only on delivering exceptional beverage preparation and customer service but also on training and mentoring individuals with IDD. This position requires a passionate and patient individual who can serve as a role model and on-the-job trainer, teaching core barista skills such as drink preparation, food handling, customer engagement, cleaning, restocking, and proper use of coffee equipment. The Barista Trainer must be proficient in crafting various types of beverages, including espressos, pour-overs, teas, and specialty coffees, ensuring they meet the company’s quality and consistency standards.
Beyond the technical skills, the Barista Trainer plays a crucial role in fostering an inclusive and supportive environment that promotes dignity, independence, and growth. This involves breaking down complex job tasks into manageable steps, adapting teaching methods to accommodate different learning styles, and using positive reinforcement to build confidence among trainees. The trainer collaborates closely with supervisors, job coaches, and program staff to reinforce individual training plans and accommodate special needs while maintaining professionalism, confidentiality, and respect at all times.
Physical demands of the role include extended periods of standing and walking, occasional lifting of supplies and equipment ranging from light to heavy weights, and some physical intervention when necessary. The position also requires a valid Class E driver’s license, up-to-date auto insurance coverage, and a seasonal flu vaccination to ensure compliance with health and safety standards. Flexible availability, including early mornings, weekends, and holidays, is essential to meet the operational needs of the coffee shop.
This position offers a unique opportunity to blend a passion for coffee with meaningful social impact, making it ideal for candidates who are customer-focused, adaptable, and enthusiastic about coffee culture while being committed to inclusivity and skill development.
The role of Barista Trainer at Latte Life is a specialized position focused not only on delivering exceptional beverage preparation and customer service but also on training and mentoring individuals with IDD. This position requires a passionate and patient individual who can serve as a role model and on-the-job trainer, teaching core barista skills such as drink preparation, food handling, customer engagement, cleaning, restocking, and proper use of coffee equipment. The Barista Trainer must be proficient in crafting various types of beverages, including espressos, pour-overs, teas, and specialty coffees, ensuring they meet the company’s quality and consistency standards.
Beyond the technical skills, the Barista Trainer plays a crucial role in fostering an inclusive and supportive environment that promotes dignity, independence, and growth. This involves breaking down complex job tasks into manageable steps, adapting teaching methods to accommodate different learning styles, and using positive reinforcement to build confidence among trainees. The trainer collaborates closely with supervisors, job coaches, and program staff to reinforce individual training plans and accommodate special needs while maintaining professionalism, confidentiality, and respect at all times.
Physical demands of the role include extended periods of standing and walking, occasional lifting of supplies and equipment ranging from light to heavy weights, and some physical intervention when necessary. The position also requires a valid Class E driver’s license, up-to-date auto insurance coverage, and a seasonal flu vaccination to ensure compliance with health and safety standards. Flexible availability, including early mornings, weekends, and holidays, is essential to meet the operational needs of the coffee shop.
This position offers a unique opportunity to blend a passion for coffee with meaningful social impact, making it ideal for candidates who are customer-focused, adaptable, and enthusiastic about coffee culture while being committed to inclusivity and skill development.
Job Requirements
- Graduated from high school or obtained a general equivalency diploma
- Previous barista or customer service experience preferred
- Genuine interest in coffee and brewing techniques
- Strong communication skills
- Multitasking abilities
- Basic math skills
- Flexible availability including early mornings, weekends, and holidays
- Obtain and maintain all required training and certification
- Obtain class E driver's license
- Maintain applicable auto insurance
- Receive seasonal flu vaccination
Job Qualifications
- Must have graduated from high school or obtained a general equivalency diploma
- Previous barista or customer service experience preferred but not required
- Genuine interest in learning about coffee, brewing techniques, and latte art
- Strong communication skills, multitasking abilities, and basic math skills
- Availability to work flexible hours including early mornings, weekends, and holidays
- Must obtain and maintain required training and certification
- Must obtain a class E driver's license during new hire orientation
- Must carry minimum applicable auto insurance coverage
- Must receive seasonal flu vaccination
Job Duties
- Craft hot and cold beverages consistently following recipes and quality standards
- Greet customers warmly and take orders accurately while offering menu recommendations
- Operate espresso machines, grinders, and brewers ensuring calibration and proper functioning
- Maintain a clean and organized work area and seating area adhering to health and sanitation regulations
- Accurately process cash and credit card transactions using the POS system
- Restock supplies and assist with inventory management
- Collaborate with team members to manage busy rushes efficiently
- Serve as an on-the-job trainer and role model for individuals with intellectual and developmental disabilities
- Break down job tasks into clear, manageable steps and adapt instruction methods
- Use patience, encouragement, and positive reinforcement to support skill development and build confidence
- Model appropriate workplace behaviors including punctuality, professionalism, teamwork, communication, and customer engagement
- Collaborate with supervisors, job coaches, and program staff to reinforce training plans and accommodations
- Maintain a respectful, inclusive, and supportive work environment
- Maintain confidentiality and professionalism when working with individuals served by the organization
Job Criteria
Experience
No experience required
Job Location
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