Barista, Tipped - Sculpture Garden

Guest Services, Inc. is a distinguished hospitality management company and National Park Service concessionaire that has been operating since 1917. With more than a century of experience, this company has established itself as a leader in delivering exceptional service standards across a diverse set of client sites. These locations include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation centers, boathouses, marinas, museums, conference centers, senior living communities, healthcare systems, schools and university dining facilities, as well as specialty retail stores. The company is known for its dedication to quality, customer satisfaction, and operational excellence in the hospitality industry. Guest Services, Inc. is also proud to be an Equal Opportunity Employer, fostering an inclusive workplace that values diversity, equity, and inclusion (DEI). The company is committed to creating an environment where all employees feel welcomed, respected, and empowered to bring their entire selves to work, contributing to the high levels of service provided to a broad and diverse customer base.

The Barista role at Guest Services, Inc. is integral to maintaining the exceptional customer experience the company prides itself on. This position is hourly, with compensation set at $17.95 per hour, reflecting the company’s commitment to fair and competitive wages. The primary responsibility of a Barista involves the preparation of coffee, tea, and a variety of specialty drinks, ensuring that each beverage is crafted with expertise and consistency. Beyond beverage preparation, this role requires outstanding customer service skills, as the Barista interacts directly with guests, greeting them warmly, taking precise orders, processing payments using point-of-sale systems, and addressing any questions or concerns customers may have.

Attention to detail is critical in this position. The Barista is responsible for maintaining the cleanliness and organization of the work area, managing inventory and supplies, and upholding safety standards within the workplace. The role demands strong communication skills to liaise effectively with managers and team members, especially in fast-paced environments where frequent movement and multitasking are necessary. Physical stamina is also essential, as the Barista will spend the entire workday standing, lifting items up to 50 pounds occasionally, and working in varying temperature conditions including freezers and refrigerators.

Technology use is part of daily duties, with the Barista operating coffee equipment such as grinders, brewers, and espresso machines, as well as touch-screen POS systems and credit card machines. The successful candidate will demonstrate strong math skills for accurate transaction handling and meticulous cash management. Overall, this position offers an excellent opportunity for individuals passionate about hospitality, customer service, and the art of coffee making, all within a company that values diversity, employee well-being, and professional growth.