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Barista - The Waymark Hotel

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training
Development
Career advancement opportunities

Job Description

Concord Hospitality is a well-established hospitality company committed to delivering exceptional guest experiences through quality service and a supportive work environment. Known for managing a portfolio of hotels with a focus on excellence and community, Concord Hospitality has built a reputation as a leader in the hospitality industry. The company emphasizes its core values of Quality, Integrity, Community, Profitability, and Fun, making it a dynamic and inclusive place to work. Concord prides itself on fostering an "Associate First" culture where employee development, diversity, and work-life balance are prioritized.

As a Barista at Concord Hospitality, you will play a vital role in connecting with guests by providing friendly, enthusiastic, professional, and timely service. This role involves more than just preparing beverages; it is about creating a welcoming atmosphere and an enjoyable experience for every customer who walks through the doors. Your attention to detail and ability to multitask will be essential as you manage various aspects of the coffee station, from maintaining cleanliness to handling transactions with accuracy.

This full-time position requires flexibility to work varied hours, including weekends and early mornings, to meet the needs of the hospitality operation. As a Barista, you will interact directly with guests, delivering personalized service and greeting them warmly, which is key to building rapport and customer satisfaction. You will be responsible for operating cash registers, managing inventory by stocking supplies, and ensuring work areas and equipment remain clean and orderly.

Additionally, the role entails addressing guest inquiries and resolving complaints with professionalism and care, ensuring that every guest leaves with a positive impression of Concord Hospitality. The company values strong interpersonal and communication skills and offers training, development, and career advancement opportunities to support your professional growth.

This role also comes with competitive wages and a comprehensive benefits package for full-time associates, including medical, dental, and vision insurance, life insurance, disability options, a 401(k) plan with company match, tuition assistance, discounted hotel room rates, and more. The supportive culture at Concord Hospitality encourages associates to thrive both personally and professionally while contributing to the company’s success as a Great Place to Work for All.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior cashier or customer service experience helpful
  • Basic computer knowledge required
  • Strong interpersonal and communication skills
  • Ability to work varied hours including weekends and early mornings
  • Detail-oriented and able to perform repetitive tasks accurately

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior cashier or customer service experience helpful
  • Basic computer knowledge required
  • Strong interpersonal and communication skills
  • Ability to work varied hours including weekends and early mornings
  • Detail-oriented and able to perform repetitive tasks accurately

Job Duties

  • Provide personalized service and warmly greet guests
  • Maintain cleanliness of work areas and equipment
  • Operate cash registers and handle transactions accurately
  • Stock supplies and monitor inventory levels
  • Address guest inquiries and resolve complaints with professionalism

Job Criteria

Experience

Entry Level (1-2 years)


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