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Barista Supervisor

Job Overview

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Compensation

Hourly
Range $14.50 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development

Job Description

Lowes Foods is a well-established grocery store chain known for providing high-quality products and exceptional customer service. As a company that values community interaction and customer satisfaction, Lowes Foods is dedicated to delivering fresh products, friendly service, and a clean shopping atmosphere. The company prides itself on creating a welcoming environment for both shoppers and employees alike. With a focus on continuous improvement and operational excellence, Lowes Foods is a place where team members can grow and thrive while contributing to the store's success.

This position involves supervising store service and merchandising programs to ensure all standards are met with excellence. The role requires overseeing daily store operations, managing financial and inventory controls, and fostering a positive environment for both guests and staff. The individual will play a critical role in providing guests with prompt, friendly service, fresh roasted coffee, quality beverages, and products, all within a clean and inviting atmosphere. This position is integral in maintaining brand consistency across service and product delivery, managing labor budgeting and scheduling, and supporting employee training and development. If you have a passion for retail leadership and customer service, this opportunity at Lowes Foods offers a rewarding experience in a dynamic and community-centered retail environment.

Job Requirements

  • High school diploma or equivalent
  • Previous supervisory or leadership experience preferred
  • Ability to work a flexible schedule including weekends and holidays
  • Strong interpersonal and communication skills
  • Ability to lift 25 lbs consistently and 50 lbs occasionally
  • Ability to stand, bend, kneel for extended periods
  • Willingness to learn and adapt to new tasks and technologies
  • Must be at least 18 years of age

Job Qualifications

  • Friendly, engaging and outgoing personality
  • Ability to work well with guests and coworkers
  • Ability to lift 25 lbs consistently and 50 lbs occasionally
  • Ability to read and understand information and direction
  • Ability to supervise, train and develop people
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
  • Possess effective communication, guest service and selling skills
  • Ability to bend, kneel, and stand for extended period of time
  • Ability to communicate effectively with Store Management and Merchandisers

Job Duties

  • Ensure guests receive friendly, engaging service from our staff by providing guest demonstrations and samples using brewing and roasting equipment
  • Achieve budgeted sales and profit
  • Maintain daily, weekly and period financial reports
  • Operate the department in accordance to merchandising and operational guidelines and programs including proper inventory level of product and supplies
  • Provide guidance, orientation, and training and performance feedback to ensure hosts are properly trained in product preparation and guest engagement is meeting our service standards
  • Perform product preparation, receiving, stocking, rotating and guest service to achieve standards
  • Perform cleaning tasks and sanitation and maintain safety throughout the department in accordance with the Lowes Foods standards
  • Maintain department’s labor budget and scheduling standards
  • Ensure PA announcements are performed on schedule
  • Perform all other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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