Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $15.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Lowes Foods is a well-established grocery store chain known for its dedication to quality products and exceptional customer service. With a commitment to providing fresh, high-quality foods and a welcoming shopping environment, Lowes Foods serves communities with a variety of products including fresh roasted coffee and specialty beverages. The company emphasizes a clean atmosphere and friendly service, contributing to an enjoyable shopping experience for guests. This role is integral to maintaining those standards by overseeing service, store cleanliness, and merchandising programs to ensure that guests receive prompt and courteous service. Supervisors are expected to uphold the brand's reputation through effective team leadership and operational excellence. This position is likely full-time, involving direct interaction with both guests and team members to foster a positive environment and achieve sales goals.
The role of Supervisor at Lowes Foods primarily focuses on managing the daily operations of the service department, ensuring that guest services meet or exceed expectations. Supervisors will be responsible for monitoring service quality, conducting guest demonstrations, and ensuring that merchandising and operational programs are correctly implemented. They will guide, orient, and train team members to provide exceptional product preparation and engagement. The role requires the individual to manage inventory, maintain financial reports, and adhere to labor budgets and scheduling standards. Additionally, supervisors will perform cleaning, sanitation, and safety tasks to comply with company standards. This comprehensive role demands a combination of leadership, customer service, and operational skills to maintain the high standards set by Lowes Foods while working in a dynamic and fast-paced environment.
The role of Supervisor at Lowes Foods primarily focuses on managing the daily operations of the service department, ensuring that guest services meet or exceed expectations. Supervisors will be responsible for monitoring service quality, conducting guest demonstrations, and ensuring that merchandising and operational programs are correctly implemented. They will guide, orient, and train team members to provide exceptional product preparation and engagement. The role requires the individual to manage inventory, maintain financial reports, and adhere to labor budgets and scheduling standards. Additionally, supervisors will perform cleaning, sanitation, and safety tasks to comply with company standards. This comprehensive role demands a combination of leadership, customer service, and operational skills to maintain the high standards set by Lowes Foods while working in a dynamic and fast-paced environment.
Job Requirements
- high school diploma or equivalent
- previous supervisory experience preferred
- ability to provide guest demonstrations using brewing and roasting equipment
- strong interpersonal and communication skills
- basic math and record-keeping abilities
- ability to work flexible hours including weekends and holidays
- physical ability to perform lifting, bending, kneeling, and standing as required
- commitment to maintaining cleanliness and safety standards
- proven leadership and team development skills
Job Qualifications
- friendly, engaging and outgoing personality
- ability to work well with guests and coworkers
- ability to lift 25 lbs consistently and 50 lbs occasionally
- ability to read and understand information and direction
- ability to supervise, train and develop people
- demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- possess effective communication, guest service and selling skills
- ability to bend, kneel and stand for extended periods of time
- ability to communicate effectively with store management and merchandisers
Job Duties
- ensure guests receive friendly, engaging service from staff by providing guest demonstrations and samples using brewing and roasting equipment
- achieve budgeted sales and profit
- maintain daily, weekly and period financial reports
- operate the department in accordance to merchandising and operational guidelines and programs including proper inventory level of product and supplies
- provide guidance, orientation, training and performance feedback to ensure hosts are properly trained in product preparation and guest engagement
- perform product preparation, receiving, stocking, rotating and guest service to achieve standards
- perform cleaning tasks and sanitation and maintain safety throughout the department in accordance with company standards
- maintain department's labor budget and scheduling standards
- ensure PA announcements are performed on schedule
- perform all other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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