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Barista Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Paid parental leave
Paid vacation
Tuition Reimbursement
Financial wellness tools

Job Description

Starbucks is a globally recognized coffee company and coffeehouse chain known for its commitment to delivering high-quality coffee, creating welcoming environments, and fostering meaningful connections among customers and employees. Founded in 1971, Starbucks has grown into an iconic brand that not only serves exceptional coffee but also prioritizes customer experience, community engagement, and employee development. With thousands of locations worldwide, Starbucks prides itself on being a leader in the specialty coffee industry by providing innovative beverage options, promoting sustainability, and advocating for social responsibility. Starbucks continually invests in its workforce by offering extensive benefits, professional growth opportunities, and a culture that values diversity and inclusion.

The role of Barista Supervisor at Starbucks is critical in ensuring the smooth operation of the coffeehouse and maintaining the high standards of customer service and product quality the brand is known for. This position involves leading and motivating a team of baristas to deliver excellent coffee experiences while managing daily store activities. As a Barista Supervisor, your responsibilities will encompass punctuality, adherence to safety and operational policies, cash handling, and ensuring that all beverages and food items are prepared accurately and efficiently. You will also be responsible for training and coaching team members to help them develop their skills and perform their roles effectively.

Flexibility is essential as the work hours may include mornings, evenings, weekends, and holidays to accommodate the dynamic nature of retail operations. The role requires strong leadership abilities, excellent communication skills, and the capability to engage positively with customers and staff. Starbucks seeks individuals who can foster a team-oriented spirit, encouraging collaboration and maintaining a fun and productive work environment.

Starbucks supports its employees by offering comprehensive benefits such as healthcare coverage, paid parental leave, paid vacation, and tuition reimbursement for those pursuing a first-time bachelor’s degree. Financial wellness tools and other supportive programs are available to ensure employees and their families are well cared for. The company’s commitment to diversity and inclusion creates a welcoming workplace where all employees have the opportunity to thrive. Joining Starbucks as a Barista Supervisor means becoming part of a company that not only serves coffee but also values the growth and well-being of its people, making a positive impact on the community and delivering memorable customer experiences every day.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or supervisory role preferred
  • availability to work flexible hours including mornings, evenings, weekends, and holidays
  • ability to follow safety and security protocols
  • strong communication and interpersonal skills
  • ability to lead and motivate a team
  • proficiency in cash handling and retail operations

Job Qualifications

  • Leadership skills to direct and motivate a team
  • quick learning capability to adapt to new tasks and processes
  • excellent oral communication skills
  • strong understanding of retail operations
  • interpersonal skills to build relationships with staff and customers
  • team-oriented spirit to encourage collaboration

Job Duties

  • Ensure consistent attendance and punctuality
  • accommodate flexible work hours including mornings, evenings, weekends, and holidays
  • follow operating policies and standards to deliver high-quality beverages and food
  • manage cash handling
  • maintain safety and security protocols
  • engage with customers to provide outstanding service
  • train and coach team members on food and beverage preparation
  • delegate tasks and coordinate efforts among team members

Job Criteria

Experience

Mid Level (3-7 years)


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