Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $17.31
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
401(k) retirement plan
stock purchase plan
Tuition coverage
backup care
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to quality coffee, exceptional customer service, and creating welcoming moments that bring people together. Founded in 1971 in Seattle, Washington, Starbucks has expanded to thousands of locations worldwide, making it a household name and a symbol of premium coffee culture. The company focuses not only on serving the finest coffee but also on fostering connections and meaningful experiences for customers and partners alike. Starbucks emphasizes a culture of inclusion, growth, and community involvement, aiming to inspire and nurture the human spirit both inside and outside the store environment.
This Customer Service Partner role at Starbucks is an entry-level position perfect for individuals passionate about working in a dynamic and fast-paced environment. No prior experience in the coffee industry is required, making it accessible to newcomers who thrive on delivering outstanding customer service and enjoy engaging directly with people. The role entails creating memorable and positive moments with each customer, whether through personalized beverage preparation, friendly interactions, or maintaining a clean and safe store environment. Partners acting in this role embody Starbucks' mission of crafting the world's finest coffee one meaningful moment at a time, ensuring every shift is an opportunity to brighten someone's day.
The Customer Service Partner will be expected to perform various tasks including preparing high-quality food and beverages following standard recipes or customer specifications, managing cash transactions, and adhering to safety and store operating standards. They will also engage customers in meaningful dialogue to understand and respond to their needs. This role requires flexibility, as working hours may include early mornings, evenings, weekends, nights, and holidays to meet store demands. Starbucks invests significantly in employee development, offering access to a variety of learning and growth opportunities designed to empower partners. Compensation is typically aligned with geographic standards, with new hires starting at the beginning of the pay range for their location. Additionally, Starbucks offers industry-leading benefits that support both partners and their families, enhancing job satisfaction and long-term career growth.
This Customer Service Partner role at Starbucks is an entry-level position perfect for individuals passionate about working in a dynamic and fast-paced environment. No prior experience in the coffee industry is required, making it accessible to newcomers who thrive on delivering outstanding customer service and enjoy engaging directly with people. The role entails creating memorable and positive moments with each customer, whether through personalized beverage preparation, friendly interactions, or maintaining a clean and safe store environment. Partners acting in this role embody Starbucks' mission of crafting the world's finest coffee one meaningful moment at a time, ensuring every shift is an opportunity to brighten someone's day.
The Customer Service Partner will be expected to perform various tasks including preparing high-quality food and beverages following standard recipes or customer specifications, managing cash transactions, and adhering to safety and store operating standards. They will also engage customers in meaningful dialogue to understand and respond to their needs. This role requires flexibility, as working hours may include early mornings, evenings, weekends, nights, and holidays to meet store demands. Starbucks invests significantly in employee development, offering access to a variety of learning and growth opportunities designed to empower partners. Compensation is typically aligned with geographic standards, with new hires starting at the beginning of the pay range for their location. Additionally, Starbucks offers industry-leading benefits that support both partners and their families, enhancing job satisfaction and long-term career growth.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling and store safety
- Engage with customers and respond to their needs through clear communication
- Prepare food and beverages to standard or customized recipes including recipe changes
- Available to perform various tasks within the store during each shift
Job Qualifications
- No previous experience required
- Ability to learn quickly
- Strong interpersonal skills
- Ability to understand and carry out oral and written instructions
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Prepare food and beverages to standard recipes or customized for customers including modifications
- Engage with customers to understand and respond to their needs through clear and pleasant communication
- Handle cash transactions and maintain store safety and security standards
- Perform multiple store tasks during shifts to support operations
- Maintain regular and consistent attendance and punctuality
- Follow store operating policies and quality standards
- Deliver a warm and welcoming customer experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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