Barista-Starbucks-Silver Legacy

Reno, NV, USA|

Job Overview

Compensation

Hourly

Range $15.25 - $17.50

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

flexible scheduling

Job Description

This job opportunity is offered by a reputable company specializing in providing exceptional guest service within the hospitality and food service industry. The establishment focuses on delivering quality beverages and food products in a clean, comfortable, and welcoming environment for its guests. With a strong commitment to safety, sanitation, and operational excellence, the company prides itself on maintaining high standards of service that foster a positive and memorable guest experience. The work environment may involve exposure to varied conditions including temperature variations, noise, and the use of specialized equipment, and requires team members who can adapt quickly and work collaboratively to meet the company's goals.

The role primarily involves providing guests with prompt and friendly service, consistently delivering quality beverages—including coffee and whole bean products—and food items by strictly adhering to recipes and presentation standards. Employees are expected to maintain a clean and organized workspace to support efficiency and teamwork. The position demands strong interpersonal skills to engage effectively with guests and colleagues, ensuring a welcoming atmosphere that aligns with the company's core values and family style service philosophy. Team members play an essential role in upholding operational policies related to health, safety, cash handling, and security.

In this role, employees also assist with training and mentoring new team members, helping to build a supportive and knowledgeable workforce. Maintaining composure during busy periods and handling transactions accurately are critical aspects of the job. Staff members consistently demonstrate respect, diversity, equity, and inclusion (DEI) principles, contributing positively to the company culture. This position requires schedule flexibility, including availability for days off, nights, weekends, holidays, and overtime when necessary. Overall, this role offers a dynamic and engaging work environment where employees can develop valuable skills in guest service, teamwork, and operational excellence.

Job Requirements

High school diploma or equivalent
ability to learn quickly and follow oral and written instructions in English
strong interpersonal skills and team player
compliance with company rules and policies
ability to work in environments that may be hot, cold, noisy or smoky
ability to work in small areas with limited access
experience handling solvents, oils and chemicals
ability to use electrical, mechanical and heat-generated equipment
constant contact with staff and guests
tolerance to moderate noise and smoking environments
ability to perform physical activities such as bending, reaching, lifting up to 75 lbs, pushing, pulling, and maneuvering carts
frequent standing and manual dexterity
ability to use stairs regularly
normal vision and hearing
ability to distinguish letters, numbers and symbols
proficiency with basic reading, writing and math skills
ability to follow instructions, meet time requirements, problem solve and use independent judgment
schedule flexibility including weekends and overtime

Job Qualifications

Ability to learn quickly and carry out instructions in English
strong interpersonal skills and ability to work as part of a team
understanding and compliance with company and departmental rules, policies and procedures
skill in establishing and maintaining effective working relationships with staff and guests
ability to read, write and communicate verbally in English
high school diploma or equivalent
excellent communication and observation skills
ability to provide service excellence
easygoing demeanor
above average speaking, reading and writing skills in English
excellent interpersonal skills
ability to maintain composure under pressure

Job Duties

Provides quality beverages and food products consistently by adhering to recipes and presentation standards
follows health, safety and sanitation guidelines
delivers legendary guest service by adopting a guest comes first attitude and connecting with guests
discovers and responds to guests' needs
maintains a clean and organized workspace
follows operational policies and procedures including cash handling, safety and security
assists with training new team members by providing respectful and encouraging coaching
maintains calm demeanor during high volume periods
utilizes proper procedures and documentation for transactions
ensures bank is counted and balanced
completes cash turn-in sheets and distributes accordingly
exemplifies core values, family style service, mission, vision and DEI culture
performs other job-related duties as assigned