
Job Overview
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
The hiring company is a dynamic and guest-focused establishment that excels in providing exceptional food and beverage services to a diverse clientele. Known for its commitment to quality and customer satisfaction, this company operates within the hospitality and food service industry, specializing in delivering a memorable experience through premium beverages, whole bean varieties, and freshly prepared food products. The establishment prides itself on maintaining a clean, safe, and welcoming environment conducive to both customers and staff. It upholds core values centered on family-style service, diversity, equity, and inclusion (DEI), ensuring a cohesive and respectful workplace culture that values every team member and guest alike. This company values promptness, accuracy, and consistency, making it a top choice for individuals seeking a rewarding role in a fast-paced, customer-oriented environment.
The role being offered is an integral team member position focused on providing guests with prompt service and high-quality beverages and food products. The successful candidate will be expected to adhere strictly to recipe and presentation standards to maintain consistency and excellence. This position demands a high level of dedication to following health, safety, and sanitation guidelines, ensuring all products meet regulatory and quality standards. Emphasizing legendary guest service, the role requires a person who genuinely cares about connecting with guests, understands their individual needs, and delivers personalized service to enhance their overall experience.
Teamwork and communication are essential aspects of this position, as the role involves close collaboration with co-workers to maintain an organized and efficient workspace. The candidate will assist in training new team members, providing positive reinforcement and constructive coaching to foster a supportive and growth-oriented environment. Cash handling, operational policies, and security procedures are also part of the job responsibilities, necessitating strong attention to detail and integrity.
The job environment may present varied physical conditions such as heat, cold, noise, and occasional exposure to smoke. The role requires physical capabilities including frequent standing, lifting, balancing, and maneuvering carts up to 75 pounds. Flexibility in schedule is needed to cover days, nights, weekends, holidays, and potential overtime to meet business demands. This role is not only about performing tasks but embodying the company's core values and mission, contributing to an inclusive culture where every guest and team member feels valued and respected.
Overall, this position is ideal for enthusiastic individuals with excellent interpersonal skills, a passion for excellent guest service, and the ability to thrive in a fast-paced, physically active environment. The company offers a supportive atmosphere focused on career growth, teamwork, and delivering outstanding service that exceeds guest expectations. If you are committed to quality, have a positive attitude, and enjoy working with people, this role presents an exciting opportunity to join a reputable organization within the hospitality industry.
The role being offered is an integral team member position focused on providing guests with prompt service and high-quality beverages and food products. The successful candidate will be expected to adhere strictly to recipe and presentation standards to maintain consistency and excellence. This position demands a high level of dedication to following health, safety, and sanitation guidelines, ensuring all products meet regulatory and quality standards. Emphasizing legendary guest service, the role requires a person who genuinely cares about connecting with guests, understands their individual needs, and delivers personalized service to enhance their overall experience.
Teamwork and communication are essential aspects of this position, as the role involves close collaboration with co-workers to maintain an organized and efficient workspace. The candidate will assist in training new team members, providing positive reinforcement and constructive coaching to foster a supportive and growth-oriented environment. Cash handling, operational policies, and security procedures are also part of the job responsibilities, necessitating strong attention to detail and integrity.
The job environment may present varied physical conditions such as heat, cold, noise, and occasional exposure to smoke. The role requires physical capabilities including frequent standing, lifting, balancing, and maneuvering carts up to 75 pounds. Flexibility in schedule is needed to cover days, nights, weekends, holidays, and potential overtime to meet business demands. This role is not only about performing tasks but embodying the company's core values and mission, contributing to an inclusive culture where every guest and team member feels valued and respected.
Overall, this position is ideal for enthusiastic individuals with excellent interpersonal skills, a passion for excellent guest service, and the ability to thrive in a fast-paced, physically active environment. The company offers a supportive atmosphere focused on career growth, teamwork, and delivering outstanding service that exceeds guest expectations. If you are committed to quality, have a positive attitude, and enjoy working with people, this role presents an exciting opportunity to join a reputable organization within the hospitality industry.
Job Requirements
- Work is performed in an area, which may be unusually hot, cold, noisy and smoky, may encounter slippery surfaces
- Work may be performed in small areas having a 2-ft. access
- Work entails use of solvents/oils and chemicals
- Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment
- Constant contact with staff and guests
- May be subject to smoking environment and moderate noise
- Requires seldom bending and reaching in areas from floor level to 6 ft. high, balancing, transporting, pushing, pulling and maneuvering carts weighing up to 75 lbs., lifting/carrying of up to 75 lbs.
- Frequent standing, repetitive use of both hands to include light grasping, eye/hand coordination and manual dexterity
- Position requires team member to enter & exit from the team member entrance which entails 2 flights of stairs
- Requires normal vision and hearing
- Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, simple reading, writing and math skills, clerical functions, compile information, work with precision, follow instructions, meet time requirements, memorize, problem solve and use independent judgment
Job Qualifications
- Ability to learn quickly, understand and carry out oral and written instructions in English
- Strong interpersonal skills, ability to work as part of a team and ability to build relationships
- Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
- Skill in establishing and maintaining effective working relationships with staff and guests
- Ability to read, write and communicate verbally in English
- High School diploma or equivalent
Job Duties
- Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Delivers legendary guest service to all guests by acting with a guest comes first attitude and connecting with the guest
- Discovers and responds to guests' needs
- Maintains a clean and organized workspace to enable co-workers to locate resources and product
- Follows operational policies and procedures, including those for cash handling, safety and security
- Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Job Criteria
Experience
No experience required
Job Location
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