
Job Overview
Compensation
Hourly
Range $14.50 - $16.75
Benefits
Daily Pay Option
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
wellness tools
Referral bonuses
401(k) with Company Match
Healthcare concierge
Employee Discounts
Career advancement opportunities
Job Description
White Lodging is a distinguished hospitality company that specializes in the development and operation of a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the best cities to live across the United States. Known for its commitment to exceptional guest experiences, White Lodging emphasizes the importance of hospitality as a central value, understanding that the hospitality business, like life itself, revolves around how people are made to feel. The company focuses on creating an environment where employees are encouraged to be their best selves and are provided with opportunities for personal and professional growth. They bring together a diverse team dedicated to delivering superior customer service within vibrant, welcoming venues that boast high-quality offerings and unique atmospheres.
This job opportunity presents a dynamic role as a Guest Service Associate where the incumbent will be instrumental in delivering outstanding guest interactions and ensuring the smooth operation of the hospitality outlet. The primary focus of this role is to create memorable experiences by connecting with customers and preparing high-quality beverages and products that meet and exceed customer expectations. Candidates hired for this position will engage with guests, providing knowledgeable recommendations about menu items, including seasonal specials and preparation techniques, thereby enhancing the overall visitor experience.
In addition to customer engagement, this role requires maintaining a clean, organized workspace while efficiently managing opening and closing procedures. The candidate will also be responsible for processing payments accurately, demonstrating a high level of professionalism and maintaining a polished personal appearance to effectively serve as an ambassador of the company. This role demands adaptability to a fast-paced environment while sustaining attention to detail and product quality. While previous experience in the hospitality or beverage service industries is a plus, it is not a strict requirement, making this an excellent opportunity for individuals who possess an outgoing, social personality and a passion for guest service to start or advance their career.
White Lodging is committed to providing its employees with a comprehensive benefits package, including essential health benefits like medical, dental, and vision insurance starting from day one. Additionally, employees have access to paid parental leave, vacation and paid time off with rollover options, wellness tools, referral bonuses, and a 401(k) plan with company match. Other perks include daily pay options, a healthcare concierge service, and discounts on hotel rooms, dining, and travel or entertainment experiences, plus opportunities for career advancement across multiple hotels within each market. The company values diversity and inclusion, pledging an equitable workplace that embraces all associates, thereby fostering an inclusive and supportive work culture where everyone can thrive.
This job opportunity presents a dynamic role as a Guest Service Associate where the incumbent will be instrumental in delivering outstanding guest interactions and ensuring the smooth operation of the hospitality outlet. The primary focus of this role is to create memorable experiences by connecting with customers and preparing high-quality beverages and products that meet and exceed customer expectations. Candidates hired for this position will engage with guests, providing knowledgeable recommendations about menu items, including seasonal specials and preparation techniques, thereby enhancing the overall visitor experience.
In addition to customer engagement, this role requires maintaining a clean, organized workspace while efficiently managing opening and closing procedures. The candidate will also be responsible for processing payments accurately, demonstrating a high level of professionalism and maintaining a polished personal appearance to effectively serve as an ambassador of the company. This role demands adaptability to a fast-paced environment while sustaining attention to detail and product quality. While previous experience in the hospitality or beverage service industries is a plus, it is not a strict requirement, making this an excellent opportunity for individuals who possess an outgoing, social personality and a passion for guest service to start or advance their career.
White Lodging is committed to providing its employees with a comprehensive benefits package, including essential health benefits like medical, dental, and vision insurance starting from day one. Additionally, employees have access to paid parental leave, vacation and paid time off with rollover options, wellness tools, referral bonuses, and a 401(k) plan with company match. Other perks include daily pay options, a healthcare concierge service, and discounts on hotel rooms, dining, and travel or entertainment experiences, plus opportunities for career advancement across multiple hotels within each market. The company values diversity and inclusion, pledging an equitable workplace that embraces all associates, thereby fostering an inclusive and supportive work culture where everyone can thrive.
Job Requirements
- High school diploma or equivalent
- Ability to stand for extended periods
- Capacity to lift up to 30 pounds
- Excellent verbal communication skills
- Willingness to work flexible hours in a fast-paced environment
- Previous experience in hospitality or customer service is preferred but not mandatory
Job Qualifications
- An outgoing and social personality with a passion for guest service
- Excellent communication and listening skills, with a positive, can-do attitude
- Ability to adapt to a fast-paced environment while maintaining strong attention to detail and product quality
- Previous experience is a plus but not required
- Physical ability to stand for long periods and occasionally lift up to 30 pounds
Job Duties
- Deliver exceptional guest experiences by connecting with customers and preparing quality beverages and products
- Stay knowledgeable about menu items, seasonal specials, and preparation techniques while recommending menu options to customers
- Maintain a clean and organized workspace, performing all cleaning, opening, and closing duties
- Process all payment methods accurately and efficiently
- Serve as an ambassador by maintaining a professional and polished personal appearance
- Perform other duties as assigned to ensure smooth operations
Job Criteria
Experience
No experience required
Job Location
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