Job Overview
Employment Type
Full-time
Benefits
competitive pay
Employee Discounts
Opportunities for advancement
Training and development programs
Health Insurance
Paid Time Off
supportive work environment
Job Description
The Omni Fort Worth Hotel, located in the heart of Fort Worth's vibrant downtown area, embodies the essence of Texas hospitality with elegance and warmth. Adjacent to the Fort Worth Convention Center and within walking distance of the city's premier cultural attractions, restaurants, and nightlife, this esteemed hotel has earned prestigious accolades such as the 2015 TripAdvisor Certificate of Excellence and recognition as one of the Top 100 Meeting Hotels in the United States by Cvent in 2014. The hotel prides itself on delivering exceptional guest experiences supported by an engaged and motivated team, fostering a unique work culture that... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Flexible availability including weekends and holidays
- Excellent communication skills
- Ability to follow safety and sanitation guidelines
Job Qualifications
- Ability to learn quickly
- Ability to memorize a large amount of beverage recipes in an appropriate timely manner
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Some Starbucks, coffee house, or food and beverage experience preferred
Job Duties
- Act with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks and Omni Hotels & Resorts
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipate customer and store needs by constantly evaluating environment and customers for cues
- Communicate information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contribute to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs