Barista ("Servidor/a de Cafe")

Azul Hospitality is a dynamic and well-established company operating within the hospitality industry, known for its commitment to excellence in hotel services and guest satisfaction. Azul Hospitality manages a collection of distinguished properties, each designed to provide guests with memorable experiences through exceptional service, elegant accommodations, and a welcoming atmosphere. The company prioritizes a strong culture of professionalism, integrity, and teamwork, fostering an environment that supports the growth and development of its employees. With a focus on creating a positive work environment, Azul Hospitality emphasizes employee engagement, continuous training, and adherence to high operational standards that contribute to the overall success and reputation of the hotels under its management.

The position available offers an exciting opportunity for individuals passionate about delivering exceptional food and beverage service within a hotel setting. The role centers on providing friendly, courteous, and efficient quality service in presenting food and beverages to guests, ensuring their experience is enjoyable and meets the high standards expected in the hospitality industry. This is a full-time role that requires dedication to cleanliness, menu knowledge, customer engagement, and operational excellence.

As a team member, the successful candidate will be responsible for taking customer orders, describing menu items, and suggesting products to enhance guest satisfaction while identifying "up-sell" opportunities that contribute to the outlet's success. They will prepare and serve a variety of hot and cold beverages, including artisan and specialty coffees, along with pastries and cookies, consistently following company standards for preparation and presentation. Equally important is the responsibility to educate customers about coffee varieties, brewing techniques, and home preparation methods, helping guests make informed choices and deepening their appreciation of the products.

The role demands meticulous attention to the cleanliness and maintenance of all equipment and service areas, which includes sanitizing workspaces, utensils, and dining tables. The shift team member will operate cash registers and POS systems accurately, handle monetary transactions responsibly, and adhere strictly to the company’s policies pertaining to safety, security, and cash handling. Maintaining composure during busy or unusual periods, providing exemplary customer service, and supporting a positive team environment are essential attributes for success in this position.

This role also extends to supportive functions such as assisting with guest inquiries, reporting maintenance issues and safety hazards, and performing any additional tasks assigned by managers or supervisors, demonstrating flexibility and a commitment to the overall operation and guest satisfaction. Physical demands include the ability to work in moderate indoor temperatures, occasional exposure to extreme temperatures in kitchen or freezer areas, standing and moving efficiently for extended periods, and the ability to lift and move equipment and supplies.

Applicants should have a high school diploma or equivalent, with preferred experience in food service and required customer service experience. Certification in Safe Server Alcohol and Food Handling is mandatory to ensure compliance with health and safety standards. Candidates must exhibit strong communication skills, customer relations aptitude, organizational capabilities, and the ability to work independently or as part of a team. The company values a neat, professional appearance and expects employees to adhere to grooming standards and attendance policies rigorously. This role offers a rewarding career path within the hospitality sector for those passionate about food, beverages, and exceptional guest experiences.