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Barista (RNO Airport)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Comprehensive benefits plan
401K Matching
Health Insurance
Paid Time Off

Job Description

SSP America is a leading operator of food and beverage outlets located in various transport hubs, including airports, train stations, and motorway service areas. With a strong presence inside the Reno-Tahoe International Airport, SSP America manages multiple restaurant brands dedicated to delivering a high-quality dining experience to travelers. The company is committed to upholding the highest standards of food safety and customer service while maintaining a vibrant and welcoming atmosphere within its establishments. As a part of its workforce, SSP America seeks to foster a team-oriented environment where employees are valued and growth is supported. SSP America offers full-time employment opportunities featuring a competitive wage of $21.60 per hour. Employees benefit from comprehensive packages, including a full range of health benefits and a 401k retirement plan with matching contributions, emphasizing the company's commitment to employee welfare and satisfaction. This barista role offers full-time hours with an expectation of open availability and weekend shifts, ideal for candidates who are adaptable and enthusiastic about working in a dynamic airport setting.

The Barista position at SSP America plays a crucial role in ensuring guests enjoy a seamless and delightful experience. Baristas are responsible not only for crafting high-quality espresso-based beverages but also managing transactions efficiently and maintaining cleanliness and organization in the work environment. This role demands excellent customer service skills, as baristas often serve as the first point of contact for travelers seeking refreshing drinks and snacks. Baristas must operate the point-of-sale system with precision, handle cash transactions accurately, and prepare beverages consistently while following company recipes and standards. The position also involves regular cleaning duties, such as washing equipment and utensils, sweeping and mopping floors, and restocking supplies to maintain an appealing and hygienic workspace. SSP America emphasizes the importance of teamwork, reliability, and attention to detail in its baristas to uphold the brand's reputation and enhance customer satisfaction. The role is designed for individuals passionate about coffee culture and customer interaction who thrive in a fast-paced environment like an international airport. With opportunities to develop barista skills, including latte art and beverage preparation, and the chance to work with a diverse clientele, SSP America offers a fulfilling and engaging workplace culture for those seeking growth in the hospitality sector.

Job Requirements

  • Minimum 6 months experience working in food service environment
  • Previous experience working as a barista is required
  • Independently prepare espresso beverages with properly textured milk suitable for latte art
  • High school diploma preferred
  • Verbal and written communication in English is essential
  • Experience in dealing with problems involving customer service
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc
  • Food handlers permit as required by law
  • Ability to stand and work in confined spaces for long periods of time

Job Qualifications

  • Minimum 6 months experience working in food service environment
  • Previous experience working as a barista is required
  • Independently prepare espresso beverages with properly textured milk suitable for latte art
  • High school diploma preferred
  • Verbal and written communication in English is essential
  • Experience in dealing with customer service problems
  • Basic mathematical skills to operate a cash register and make change
  • Food handlers permit as required by law
  • Ability to stand and work in confined spaces for long periods

Job Duties

  • Provide excellent customer service
  • Process orders and enter them accurately into the POS system
  • Receive payment from the customer and process change
  • Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests
  • Transfer supplies and equipment between storage and work areas
  • Ensure that the work area is clean throughout the day
  • Clean equipment and utensils, remove trash, sweep and mop work area, dust and clean
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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