Barista (RNO Airport)

SSP America operates multiple restaurants inside the Reno-Tahoe International Airport, providing travelers with a variety of dining options that emphasize quality and excellent customer service. As a recognized leader in the food service industry, SSP America focuses on delivering superior guest experiences through its dedicated team. The company strives to maintain high standards while fostering a stimulating work environment. SSP America supports its employees with competitive wages, comprehensive benefits, and opportunities for career growth within the hospitality sector.

The role of Barista at SSP America is a pivotal position that involves crafting and serving a variety of espresso-based beverages and other drinks, all while ensuring the highest quality of customer service. This full-time role requires open availability, including weekends, highlighting the company’s commitment to meeting the varied schedules of travelers. The position offers an hourly wage of $21.60 and provides a comprehensive benefits plan, including 401k matching, which underlines SSP America’s investment in its workforce.

Baristas at SSP America are integral to the smooth operation of the restaurant environment inside the airport. The role involves not only efficiently processing orders and handling payments with accuracy but also maintaining a clean, inviting space that complies with the company’s service standards. Employees in this position are expected to work collaboratively to ensure supply transfers between storage and work areas are managed effectively. In addition, cleaning duties, including equipment sanitation and upkeep of the dining environment, are essential to retain a high standard of presentation and hygiene.

The ideal candidate will bring at least six months of experience in a food service environment, ideally having worked as a Barista before. This experience is crucial as they will be responsible for independently preparing espresso beverages with properly textured milk, suitable for latte art, which requires a blend of technical skill and attention to detail. Effective verbal and written communication skills in English are essential to interact professionally with customers and team members alike. Baristas need to be adept at handling customer service challenges and possess basic mathematical skills to manage cash registers, make change, balance tills, and prepare cash drops.

SSP America holds high standards when it comes to compliance with legal requirements such as possessing a food handler’s permit. The position demands the physical ability to stand and work in confined spaces for long periods, reflecting the active nature of the job. The company promotes inclusivity and equality and is an equal opportunity employer, ensuring all employment decisions are free from discrimination based on any protected characteristic. The provision of reasonable accommodations during the hiring process also demonstrates SSP America’s commitment to fairness and accessibility.

Joining SSP America as a Barista means becoming part of a company that values its employees and offers an engaging work atmosphere where skills can be honed and customer service excellence achieved. This role is tailored for individuals enthusiastic about working in a fast-paced, customer-focused environment, eager to contribute to the overall guest experience at a busy international airport setting.