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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $480.77
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career Development
wellness programs
Job Description
Ralph Lauren Corporation (NYSE: RL) is an esteemed global leader specializing in the design, marketing, and distribution of premium lifestyle products across five key categories: apparel, accessories, home, fragrances, and hospitality. With a celebrated legacy spanning over five decades, Ralph Lauren has built an iconic reputation and a distinctive image that resonates worldwide. The company's extensive brand portfolio includes well-recognized names such as Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others. Each brand under the Ralph Lauren umbrella represents a commitment to quality,... Show More
Job Requirements
- Several years of experience as a barista or in a related position
- Must have NYC Food Handler's Certification
- Must be available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Must be able to stand for long periods of time
- Must be able to occasionally lift, carry, push, and pull up to 25 lbs
- Must demonstrate excellent customer service and interpersonal skills
- Must have basic math skills
- Must have a passion for coffee
- Must have a passion for hospitality and guest service
- Must have a polished and stylish presence
- Must have strong verbal and written communication skills
Job Qualifications
- Several years of experience as a barista or in a related position
- Possession of NYC Food Handler's Certification
- Excellent customer service and interpersonal skills, both written and verbal
- Basic math skills
- Ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to stand for long periods of time and occasionally lift, carry, push, and pull up to 25 lbs
- Passionate about coffee
- Passion for hospitality and guest service
- Outgoing and energetic disposition
- Polished and stylish presence
- Strong verbal and written communication skills
- Proficiency with various POS systems preferred
Job Duties
- Greets customers and takes orders, processes cash and credit card transactions
- Prepares and serves hot and cold beverages according to brand specifications and the customers' requests
- Serving prepared foods and pastries
- Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency
- Ability to multitask and remain calm during periods of high volume to keep the store operating to standard and to set a positive example for the team
- Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
- Keeps equipment operating by following operating instructions
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations
- Communicates effectively with store manager regarding store, employee, and customer needs
- Communicate customer feedback to managers and recommend new menu items
- Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
- Maintain regular and consistent attendance and punctuality
- Other duties and tasks as assigned by the manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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