Job Overview

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Compensation

Hourly
Range $14.25 - $16.50
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Benefits

employee discount
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Disability Benefits
Life insurance
Transit Benefits

Job Description

Barnes & Noble is a renowned bookstore chain known for being a vibrant gathering place for readers and communities alike. With a commitment to creating welcoming and inclusive environments, Barnes & Noble combines a love of books with an inviting café experience. Each Barnes & Noble location offers not only a diverse selection of books but also a café space where customers can enjoy beverages and fresh food items in a relaxing atmosphere. As an established leader in retail bookselling and café services, Barnes & Noble fosters a workplace culture that values teamwork, customer engagement, and continuous learning.

The role of Barista at Barnes & Noble is a crucial position that sits at the heart of the café experience. Baristas ensure that every customer is greeted warmly and served promptly with the highest level of professionalism and care. Your responsibilities extend beyond simply crafting excellent beverages: you will maintain the café’s presentation, uphold cleanliness and sanitation standards, stock inventory, manage transactions efficiently, and contribute dynamically to the overall customer service excellence. This role provides ample opportunities for professional growth as you develop operational skills, product knowledge, merchandising capabilities, and customer interaction expertise.

Working as a Barnes & Noble Barista means being part of a busy, engaging environment where your positive attitude and adaptability are essential. The position requires reliability, punctuality, and a willingness to cover shifts across varied hours, including weekends and holidays. Barnes & Noble values individuals who demonstrate behaviors such as teamwork, kindness, eagerness to learn, and a genuine appreciation for barista work. Through comprehensive training, you will master technological tools including POS systems and digital platforms, learn to maintain appealing visual displays in the café, and become proficient in making and customizing food and beverage offerings.

As you gain experience at Barnes & Noble, you will deepen your understanding of café products ranging from beverages to bakery and savory items, assisting with sales promotions and supporting the overall retail environment. This role expects physical stamina due to prolonged standing and frequent movement and offers potential cross-store collaboration within the Barnes & Noble network. Advancement opportunities include progressing to Senior Barista, where you take on additional responsibilities and growth challenges.

Barnes & Noble offers a variety of benefits for employees depending on scheduled hours, including employee discounts, paid time off, health and dental coverage, retirement plans with company match, and tuition reimbursement. The company is an Affirmative Action Employer committed to diversity, equity, and inclusion, providing equal opportunities for all employees and reasonable accommodations to support successful employment experiences. This role is ideal for someone passionate about delivering memorable customer experiences in a vibrant retail and café setting and who enjoys working as part of an enthusiastic team.

Job Requirements

  • Maintain reliable and punctual attendance for scheduled shifts
  • Be flexible to fill scheduling gaps including weekends and holidays
  • Perform assigned tasks diligently and with energy
  • Demonstrate kindness and supportiveness toward colleagues
  • Show eagerness to learn new skills and acquire product knowledge
  • Comply with all company policies and procedures
  • Ability to stand for prolonged periods and perform physical tasks including bending and lifting

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is an advantage
  • Ability to use technology including registers and digital tools
  • Strong communication and interpersonal skills
  • Basic knowledge of food safety and hygiene
  • Willingness to learn and develop barista skills
  • Positive attitude and teamwork orientation

Job Duties

  • Greet customers cheerfully and assist with their beverage and café selections
  • Prepare food and drinks accurately following recipes and guidelines
  • Operate registers quickly and efficiently to handle sales transactions
  • Maintain cleanliness and attractive presentation of the café area and displays
  • Receive, unpack, and stock deliveries carefully and accurately
  • Support the bookfloor team when needed
  • Follow loss prevention procedures and de-escalation techniques

Job Criteria

Experience

No experience required


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