Job Overview

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Compensation

Hourly
Range $15.00 - $17.00
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Benefits

employee discount
Employee assistance program
sick pay
Paid Time Off
maternity and parental leave
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Dental Insurance
Vision Insurance
Healthcare spending accounts
Dependent care spending accounts
Disability Benefits
Life insurance
Tuition Reimbursement
Transit Benefits

Job Description

Barnes & Noble is a well-established bookselling company known for creating inviting spaces where readers and community members gather. With a robust footprint across multiple locations, Barnes & Noble bookstores serve not only as retail destinations for books but also as vibrant community hubs where literary enthusiasts can connect and explore. Each bookstore often features a café that complements the literary atmosphere, offering quality beverages and café items that enhance the overall customer experience. This creates a unique environment blending the joy of reading with the pleasures of a well-crafted drink or snack.

Within this dynamic atmosphere, the role of a Barista at Barnes & Noble is integral to the café’s success. The Barista position is a frontline role perfect for those passionate about delivering exceptional customer service and skilled in preparing a variety of beverages with accuracy and care. As a Barista, you are expected to welcome customers warmly, answer their questions thoughtfully, and guide them toward beverages and café items that suit their tastes. You play a vital role in creating a cheerful and supportive environment that encourages repeat visits and builds community among bookstore patrons.

The Barista’s duties extend beyond customer interaction. Maintaining attractive café presentations and cleanliness is a key responsibility, ensuring that the café remains an inviting space. You assist with unpacking and stocking deliveries, tidying the baked goods case and dining area, and efficiently managing the register to provide quick, friendly service. Your role involves mastering operational competencies such as using technology including registers, tablets, and computer systems, and developing merchandising skills to keep the café and retail fixtures appealing.

Success as a Barista at Barnes & Noble also requires flexibility, punctuality, and a positive, supportive team attitude. The company values behaviors such as reliability, willingness to learn new skills, consideration for colleagues, and enthusiasm for the barista role itself. Since the cafés operate across broad hours including weekends and most holidays, flexibility in scheduling is important. Physical stamina is needed as the role involves prolonged standing, walking, bending, and lifting.

Training is provided to ensure you become proficient in all aspects of the barista role, including beverage preparation using recipe guides and product specifications, following cleaning and hygiene standards, maintaining product freshness through FIFO practices, and supporting loss prevention efforts. As you gain experience, you’ll deepen your knowledge of café products—both beverages and food items—and play an active role in promoting seasonal items, special promotions, and retail options.

Career advancement is supported within the company, with the opportunity to progress to Senior Barista roles where you can take on new challenges and further develop your skills and leadership capabilities. Barnes & Noble also emphasizes compliance with all company policies and procedures, ensuring a safe and professional work environment.

Benefits vary based on the number of hours worked, with part-time employees receiving discounts, employee assistance programs, and sick pay, while fuller-time schedules bring paid time off, maternity and parental leave, company paid holidays, retirement plans with company match, and comprehensive health benefits including medical, dental, vision, life and disability insurance, and tuition reimbursement. These benefits reflect Barnes & Noble’s commitment to supporting its employees’ wellbeing and professional growth.

Job Requirements

  • Maintain reliable and punctual attendance
  • Flexible availability including weekends and holidays
  • Ability to stand for extended periods
  • Able to perform repetitive bending and lifting
  • Friendly and cheerful demeanor
  • Willingness to assist team members
  • Physical stamina for walking and manual tasks

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous hospitality or customer service experience is an asset
  • Ability to operate registers and use technology platforms
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Aptitude and willingness to learn new skills
  • Positive and supportive team attitude

Job Duties

  • Welcome customers cheerfully and answer questions
  • Connect customers with appropriate beverages and café items
  • Maintain attractive café presentation and cleanliness
  • Unpack and stock deliveries accurately
  • Operate registers efficiently and provide quick customer service
  • Prepare food and drinks properly using recipe guides and product specifications
  • Follow FIFO practices for product freshness
  • Support loss prevention and de-escalation procedures
  • Assist bookfloor team as needed
  • Maintain café hygiene and sanitation standards

Job Location

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