Job Overview

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Compensation

Hourly
Range $15.00 - $17.25
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Benefits

employee discount
EAP
sick pay
Paid Time Off
Company paid holidays
401(k) with Company Match
Comprehensive health benefits
Healthcare spending account
Dependent care spending account
Disability Benefits
Life insurance
Transit Benefits
Tuition Reimbursement

Job Description

Barnes & Noble is a renowned bookstore chain and a vibrant gathering place for readers and communities across numerous locations. Widely recognized not only for its vast collection of books but also for its comfortable and inviting café spaces, Barnes & Noble offers more than just products; it offers experiences that inspire connection, learning, and relaxation. The company prides itself on creating engaging environments where customers can immerse themselves in literature while enjoying quality beverages and snacks. Each bookstore acts as a cultural hub that fosters a love of reading and lends a sense of community to visitors of all ages. Barnes & Noble continues to innovate and adapt in the retail book industry, blending traditional bookstore charm with modern café culture, making it a beloved destination for many.

The Barista role at Barnes & Noble is a pivotal position within the café team, central to the customer experience and the efficient operation of the café. As a Barista, you serve as a key face of the company, warmly welcoming customers, answering inquiries, and guiding them in selecting their preferred café items. You are instrumental in maintaining the café’s attractive presentation, ensuring cleanliness and operational efficiency throughout your shift. The role demands multitasking skills, including handling registers, unpacking deliveries, stocking shelves, and tidying the bakes case and dining areas. Baristas at Barnes & Noble are trained to master a range of operational competencies, including the proficient use of various technology such as registers, tablets, and computers, as well as developing strong merchandising and visual presentation skills.

This position requires physical stamina due to the nature of the work, which involves prolonged standing, repetitive bending, lifting, and walking. Flexibility is vital; Baristas may be asked to work varied shifts including early mornings, late evenings, weekends, and holidays to meet store needs. The role offers opportunities for personal and professional growth, with advancement prospects to Senior Barista levels where new responsibilities and challenges await. Developing a thorough understanding of the café’s food and beverage offerings—ranging from drinks to bakery and savory options—is essential for delivering exceptional customer service and achieving sales objectives. Baristas are also expected to champion café safety, hygiene, and sanitation standards consistently.

Barnes & Noble values a positive, energetic, and supportive team culture where employees demonstrate reliability, flexibility, and cheerfulness in their approach to work. The company promotes a work environment rooted in mutual respect, kindness, and continuous learning. As a Barista, you build product knowledge, refine your skills, and contribute meaningfully to the bookstore’s atmosphere. This role not only allows you to connect with customers but also to grow within a well-established and respected retail brand. Benefits vary based on scheduled hours worked, with options ranging from employee discounts and sick pay to comprehensive health benefits and tuition reimbursement for full-time team members. Barnes & Noble is an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations for applicants and employees alike.

Job Requirements

  • High school diploma or equivalent
  • prior customer service experience preferred
  • ability to stand for prolonged periods and perform physical tasks such as lifting and bending
  • capability to work flexible hours including early mornings, late evenings, weekends, and holidays
  • strong communication skills
  • ability to operate point-of-sale systems
  • willingness to work collaboratively in a team environment

Job Qualifications

  • Good behaviors including reliable and punctual attendance
  • ability to fill scheduling gaps and work flexible shifts
  • positive and energetic approach to assigned tasks
  • supportive and considerate toward colleagues
  • cheerful and customer-focused demeanor
  • aptitude and willingness to learn new skills
  • proficiency with technology including registers and tablets

Job Duties

  • Welcome customers in a cheerful and helpful manner
  • answer customer questions and assist in selecting beverages and café items
  • maintain attractive presentation and cleanliness of the café
  • operate registers quickly and accurately
  • unpack and stock deliveries efficiently
  • tidy bakes case and dining area
  • comply with all company policies and procedures

Job Criteria

Experience

No experience required


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