Barista-PT

The Houston Grand - River Oaks is a distinguished hotel that has served as a landmark in Houston's hospitality industry for over four decades. With a rich history and a solid reputation as one of the city's premier destinations, the hotel is currently embarking on a transformative journey under new local ownership. This ownership, deeply rooted in the Houston community, is leading a significant renovation and a luxury rebranding initiative designed to elevate the hotel's status even further. The vision focuses not only on upgrading the physical property but also on enhancing every aspect of the guest experience and associate work environment. The hotel prides itself on fostering a close-knit, family-like culture where many team members have long tenures and share a strong commitment to excellence in service. Associates at The Houston Grand - River Oaks benefit from complimentary meals during their shifts, free parking, and robust opportunities for career growth within both the hotel and the larger HEI Hotels and Resorts portfolio. This inclusive workplace values passion, professionalism, and ambition, recognizing that when employees thrive, the hotel prospers as well.

The role available involves providing superior customer service while maintaining a clean and welcoming environment for guests. As a key member of the front-of-house team, the individual will be responsible for greeting guests warmly, taking and accurately preparing orders, handling transactions efficiently, and ensuring complete guest satisfaction. Attention to detail and maintaining the highest standards of product preparation and cleanliness are crucial elements of this position. Candidates will be expected to demonstrate strong communication skills, a positive attitude, and the ability to adapt to various situations with tact and professionalism. This role offers a unique opportunity to be part of a historic Houston hotel’s exciting next chapter and to contribute directly to an elevated guest experience. Employment at The Houston Grand - River Oaks is on a non-tipped basis with no discretionary performance bonuses, reflecting a structured compensation approach that supports fairness across the team.

The ideal candidate will be comfortable operating point-of-sale systems, handling cash and credit transactions with accuracy, and working collaboratively within a busy hospitality environment. The team-oriented culture here emphasizes growth, respect, and inclusion, making this position a fantastic opportunity for individuals who are passionate about hospitality and eager to advance their careers. The Houston Grand - River Oaks and HEI Hotels and Resorts value diversity and are committed to creating an inclusive workplace that embraces military experience and welcomes candidates from all backgrounds. Dedicated support for both physical and mental wellness is embedded in the company’s benefits program, which offers comprehensive medical, dental, vision, and pet insurance options, paid time off including vacation, sick and holiday leave, as well as financial wellness programs like 401(k) with employer matching, short and long-term disability insurance, and life insurance coverage. Join The Houston Grand - River Oaks and be part of something extraordinary as it continues to uphold a Houston legacy of exceptional hospitality.