Barista PT

Avondale, AZ, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.50 - $17.75

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company with a robust portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. With more than $15 billion of assets under management, Highgate has established itself as a leader in the hospitality industry for over 30 years. The company is known for its innovative approach to managing lifestyle and legacy hotel brands, alongside independent hotels and resorts. Highgate's expertise covers all phases of the property lifecycle, from development through to recapitalization and disposition, ensuring optimal asset performance and value maximization. The company leverages state-of-the-art revenue management tools to anticipate market trends and maintain competitive advantages, supported by an executive team of seasoned industry leaders and global corporate offices. This makes Highgate a trusted partner for top ownership groups and renowned hotel brands around the world. For more information, visit www.highgate.com.

The Kimpton Miralina Resort, located on 40 lush acres in Arizona, offers an authentic and luxurious retreat characterized by elegant Spanish Mission-inspired architecture and scenic views of Camelback and Mummy Mountain. This resort features 50,000 square feet of versatile event space, multiple pools, a full-service salon and day spa, and proximity to championship golf courses, making it a preferred destination for family vacations, business meetings, and milestone celebrations.

As a Barista at Kimpton Miralina Resort, you play a crucial role in delivering exceptional guest experiences by crafting high-quality coffee, tea, and other beverages according to customer preferences. This hourly role requires engaging with customers to understand and meet their needs promptly and courteously while maintaining operational excellence during busy periods. Baristas also operate cash and credit card machines, uphold cleanliness standards, and support team dynamics by helping train new partners and facilitating a positive work environment. This position demands attention to detail, strong communication skills, and the ability to multitask efficiently to uphold the resort’s reputation for outstanding service. The Barista position at Highgate Hotels offers an exciting opportunity to join a growth-oriented hospitality company with a commitment to employee development and guest satisfaction.

Job Requirements

Physical ability to occasionally push, pull, lift or carry up to 40 pounds
Ability to stand for entire shift
Ability to perform constant reaching, turning, and precision work
Maintain warm and friendly demeanor consistently
Strong verbal and written communication skills
Effective listening and problem clarification abilities
Ability to multitask and prioritize effectively
Attend mandatory hotel meetings and training sessions
Maintain regular attendance according to hotel scheduling needs
Adhere to high personal appearance, uniform, and grooming standards
Availability to work some weekends

Job Qualifications

Occasional pushing, pulling, lifting or carrying up to 40 pounds
Ability to stand during entire shift
Constant reaching, turning, and performing precision work
Maintain a warm and friendly demeanor at all times
Effective verbal and written communication skills
Ability to listen, understand, and clarify guest and employee concerns
Ability to multitask and prioritize to ensure outstanding service
Attend all hotel required meetings and trainings
Maintain high standards of personal appearance, uniform and grooming
Must be available to work some weekends

Job Duties

Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Anticipate customer and store needs by constantly evaluating environment and customers for cues
Communicate information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift
Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Deliver outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Maintain a clean and organized workspace so that associates can locate resources and product as needed
Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Follow health, safety and sanitation guidelines for all products