Barista PT

Highgate is a leading real estate investment and hospitality management company that boasts over 30 years of experience and expertise in managing a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With assets exceeding 15 billion dollars under management, Highgate stands out as an innovative force in the hospitality industry by offering expert guidance across all stages of the property lifecycle—from planning and development to recapitalization or disposition. Their portfolio includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts that are characterized by contemporary programming and digital acumen. The company prides itself on using industry-leading revenue management tools to accurately predict and adapt to evolving market dynamics, ensuring consistent outperformance and asset value maximization. Led by a team of seasoned hospitality executives with corporate offices worldwide, Highgate is a trusted partner to major hotel brands and top ownership groups alike. More information can be found at www.highgate.com.

The opportunity at the Kimpton Miralina Resort, managed by Highgate, offers an authentic and memorable Arizona experience set within 40 lush acres and encompassing 50,000 square feet of flexible event space. The resort provides a palm-lined retreat ideal for family vacations, business meetings, and special celebrations. Guests enjoy amenities such as five pools, a full-service salon and day spa, and nearby championship golf, all framed by elegant Spanish Mission-style architecture and beautiful desert flower gardens offering stunning views of Camelback and Mummy Mountain.

The Barista role at the Kimpton Miralina Resort is an hourly position that involves not only the preparation of quality beverages but also delivering exceptional customer service that enhances the overall guest experience. Baristas are responsible for taking orders, skillfully preparing coffee, tea, and other beverages according to customer specifications, and operating cash registers and credit card machines. This role requires maintaining a calm and effective demeanor even during high-volume periods or unusual events to keep operations running smoothly and to set a positive tone for the team.

A Barista at Highgate’s Kimpton Miralina Resort anticipates and meets customer needs by constantly evaluating the environment and customer cues, ensures open communication with management to foster a welcoming atmosphere, assists in the training of new team members, and follows all operational policies and procedures for safety, security, and cash handling. The position demands the maintenance of a clean and organized workspace, adherence to recipe and presentation standards, and compliance with health, safety, and sanitation guidelines. Candidates should possess strong multitasking abilities, deliver service with a friendly and attentive attitude, and demonstrate consistent punctuality and attendance.

Physical requirements include the ability to stand throughout the entire shift, occasional lifting or carrying of items weighing up to 40 pounds, and the capacity to perform precision tasks involving reaching and turning. General requirements emphasize maintaining a warm and friendly demeanor, effective verbal and written communication skills, exceptional listening abilities, adherence to high personal grooming standards, and willingness to work some weekends. Employees are expected to participate in hotel meetings and trainings and collaborate with management to identify and resolve challenges. This role is essential in creating a memorable hospitality experience for guests while supporting the operational effectiveness of the resort.