Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $16.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development

Job Description

SpartanNash, a proud member of the C&S Wholesale Grocers family of companies, is a leading food solutions company delivering the ingredients for a better life. As a distributor, wholesaler, and retailer with a vast global supply chain network, SpartanNash plays an essential role in the grocery industry by distributing grocery and household goods, including fresh produce and the well-known Our Family portfolio of products, to locations across all 50 states. The company's extensive reach serves a wide range of customers, from national accounts and independent chain grocers to e-commerce retailers, U.S. military commissaries and exchanges, and the company's own brick-and-mortar grocery stores, pharmacies, and fuel centers. SpartanNash takes pride in its happy and dedicated team members whose roles vary from bakery managers and order selectors to IT developers, finance executives, HR business partners, and export specialists. This diverse team creates braggingly happy customers by ensuring quality service and products throughout the supply chain and retail experiences.

The position available at SpartanNash located at 9375 Cherry Valley Ave SE in Caledonia, Michigan, involves working in the coffee shop department. This role requires preparing quality coffee beverages and food items, operating the cash register efficiently, and delivering courteous and attentive customer service. As a coffee shop team member, the individual will be responsible for brewing, mixing, and blending beverages according to established standards to maintain product quality and customer satisfaction. Furthermore, the role entails preparing food items following set procedures to ensure freshness and safety. The coffee shop environment demands strict adherence to food safety and cleanliness guidelines, including proper handling of products and maintaining a clean work area.

In addition to preparation duties, this role involves cashier responsibilities such as itemizing purchases, processing various forms of payment including cash, checks, credit cards, gift certificates, and coupons, thus ensuring a smooth and efficient checkout experience for customers. Stocking and rotating coffee items and merchandise displays are also key components of the position, contributing to an attractive and well-organized retail space. Team members must stay informed about current store programs, promotions, and product locations to provide accurate information and promote store loyalty programs. Efficient operation and understanding of cash register and coffee shop equipment are essential for maintaining workflow and enhancing the customer experience.

The position also emphasizes compliance with company policies covering security, cash handling procedures, and product handling such as managing damaged or spoiled goods. Maintaining a safe and sanitary department consistent with company standards is imperative. This role encourages positive communication with customers about ongoing promotions and store programs to foster customer loyalty and enhance their shopping experience. Safety guidelines, including personal protective equipment (PPE) and food safety protocols, are to be followed strictly to ensure personal and customer well-being. Flexibility is required as employees may be assigned duties in other departments to meet operational or customer needs. The position demands physical stamina, including standing and walking for extended periods, lifting and moving items up to 50 pounds, and handling a typical retail environment with variable temperatures and moderate noise.

SpartanNash is committed to its People First culture, offering a robust and competitive total rewards benefits package and promoting an inclusive workplace that values associate development, communication, success recognition, and a sense of belonging. The company is an equal opportunity employer providing employment opportunities for individuals with disabilities and veterans, emphasizing a diverse and supportive work environment. This role does not offer sponsorship for work visas.

Job Requirements

  • High school diploma or GED preferred
  • one year of retail or related experience preferred
  • good verbal communication skills
  • ability to interact politely and effectively with customers
  • good customer service and organizational skills
  • basic reading, writing and arithmetic skills

Job Qualifications

  • High school diploma or GED preferred
  • one year of retail or related experience preferred
  • good verbal communication skills
  • ability to interact politely and effectively with customers
  • good customer service and organizational skills
  • basic reading, writing and arithmetic skills

Job Duties

  • Prepare coffee shop beverages
  • prepare food items according to procedures
  • ensure food and beverages are handled safely and work environment is clean
  • operate cash register and process payments
  • stock and rotate coffee items and merchandise
  • maintain knowledge of store programs and product locations
  • comply with company policies on security and product handling
  • maintain clean and well-stocked department
  • communicate store programs and specials to customers
  • follow PPE, safety, food safety, and guest experience guidelines
  • perform tasks in other departments as needed
  • complete additional responsibilities as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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