
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
EAP
sick pay
Paid Time Off
maternity and parental leave
Company paid holidays
401(k) with Company Match
Health Insurance
Dental Insurance
Vision Insurance
Healthcare spending accounts
Disability Benefits
Life insurance
Transit Benefits
Tuition Reimbursement
Job Description
Barnes & Noble is a well-established and beloved bookstore chain known for its wide selection of books, gifts, and cafe offerings, providing a welcoming environment where readers and community members can gather and enjoy a unique shopping and dining experience. With stores nationwide, Barnes & Noble creates a vibrant space that encourages curiosity, learning, and connection among customers of all ages. In addition to offering an extensive range of literature and related products, the Barnes & Noble cafes serve as a core part of their store experience, delighting visitors with quality beverages and food in a cozy setting.
The role of a Barista at Barnes & Noble is pivotal to maintaining the warm, inviting atmosphere of the cafe. As a Barista, you become an essential member of the cafe team, greeting customers with a cheerful and helpful attitude and ensuring they receive personalized service. Your responsibilities include connecting customers with the right beverages and cafe items, efficiently handling registers, unpacking and stocking deliveries, and maintaining the cleanliness and attractive presentation of the cafe area. This position fosters team collaboration and requires you to work flexibly across varying shifts, including mornings, evenings, weekends, and holidays.
Success in this role comes from demonstrating key behaviors such as reliability, flexibility, positivity, teamwork, a strong customer focus, willingness to learn, and enthusiasm for the barista role itself. You will receive comprehensive training to master a variety of operational skills including the use of technology like registers and tablets, visual and product merchandising, food and beverage preparation following recipe guidelines, inventory management, and adherence to cleanliness and safety standards. Physical activity is a routine part of the job, including prolonged standing, bending, lifting, and walking.
As you grow in experience, you will deepen your knowledge of the cafe’s beverage, bakery, savory, and gifting options, enhancing your ability to maintain an enticing presentation and engage customers with sales promotions and product recommendations. The role also involves supporting store-wide teams, loss prevention activities, and compliance with hygiene and sanitation policies. Barnes & Noble encourages career advancement within its cafe team, offering a clear path from Barista to Senior Barista, where you can take on more responsibilities and benefit from further professional development opportunities.
Employment type and benefits vary depending on weekly hours worked, with a comprehensive benefits package available for employees working 30 hours or more per week. Benefits include employee discounts, paid time off, maternity and parental leave, company holidays, retirement plans with matching contributions, health, dental, and vision insurance, disability and life insurance, transit benefits, tuition reimbursement, and more. Part-time employees working fewer hours also have access to a valuable employee assistance program and sick pay.
Joining Barnes & Noble as a Barista means becoming part of a dynamic team dedicated to enriching the customer experience through exceptional service, high standards of cafe operation, and a positive workplace culture. You’ll find a fulfilling opportunity to engage with customers, develop practical skills, and advance your career while contributing to the success of a cherished American retail brand.
The role of a Barista at Barnes & Noble is pivotal to maintaining the warm, inviting atmosphere of the cafe. As a Barista, you become an essential member of the cafe team, greeting customers with a cheerful and helpful attitude and ensuring they receive personalized service. Your responsibilities include connecting customers with the right beverages and cafe items, efficiently handling registers, unpacking and stocking deliveries, and maintaining the cleanliness and attractive presentation of the cafe area. This position fosters team collaboration and requires you to work flexibly across varying shifts, including mornings, evenings, weekends, and holidays.
Success in this role comes from demonstrating key behaviors such as reliability, flexibility, positivity, teamwork, a strong customer focus, willingness to learn, and enthusiasm for the barista role itself. You will receive comprehensive training to master a variety of operational skills including the use of technology like registers and tablets, visual and product merchandising, food and beverage preparation following recipe guidelines, inventory management, and adherence to cleanliness and safety standards. Physical activity is a routine part of the job, including prolonged standing, bending, lifting, and walking.
As you grow in experience, you will deepen your knowledge of the cafe’s beverage, bakery, savory, and gifting options, enhancing your ability to maintain an enticing presentation and engage customers with sales promotions and product recommendations. The role also involves supporting store-wide teams, loss prevention activities, and compliance with hygiene and sanitation policies. Barnes & Noble encourages career advancement within its cafe team, offering a clear path from Barista to Senior Barista, where you can take on more responsibilities and benefit from further professional development opportunities.
Employment type and benefits vary depending on weekly hours worked, with a comprehensive benefits package available for employees working 30 hours or more per week. Benefits include employee discounts, paid time off, maternity and parental leave, company holidays, retirement plans with matching contributions, health, dental, and vision insurance, disability and life insurance, transit benefits, tuition reimbursement, and more. Part-time employees working fewer hours also have access to a valuable employee assistance program and sick pay.
Joining Barnes & Noble as a Barista means becoming part of a dynamic team dedicated to enriching the customer experience through exceptional service, high standards of cafe operation, and a positive workplace culture. You’ll find a fulfilling opportunity to engage with customers, develop practical skills, and advance your career while contributing to the success of a cherished American retail brand.
Job Requirements
- Maintain reliable and punctual attendance
- work flexible shifts including early mornings, evenings, weekends, and holidays
- perform physical activities like prolonged standing, bending, lifting, and walking
- comply with company policies and procedures
- demonstrate positive and supportive behaviors
- use proper hygiene and sanitation practices
- support loss prevention and de-escalation techniques
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or food service preferred but not required
- ability to use registers and point-of-sale technology
- strong communication and interpersonal skills
- ability to work flexible hours including weekends and holidays
- aptitude for learning new skills
- positive and team-oriented attitude
Job Duties
- Welcome customers in a cheerful and helpful way
- answer questions and connect readers with the right beverages and cafe items
- maintain attractive presentation and cleanliness of the cafe
- unpack and stock deliveries efficiently
- operate registers quickly and courteously
- prepare food and drinks accurately using provided guidelines
- support the bookfloor team when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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